La Cosmetique Retail Sales Assistants
La Cosmetique Retail Sales Assistants are responsible for attracting and recruiting customers, working effectively within a team environment, and consistently maintaining high grooming standards alongside exceptional interpersonal skills. Your role is essential to ensuring the smooth operation of the store and delivering an outstanding customer experience.
Key Responsibilities:
Achievement of Store Retail Goals:

• Strive to meet and exceed individual sales targets and goals, aligned with company benchmarks.
• Contribute to the achievement of overall store sales goals.
• Ensure 100% customer satisfaction by providing exceptional service and addressing customer needs promptly.

Store Operations:

• Oversee the daily operations of the store, ensuring it runs efficiently and effectively.
• Maintain an organized, clean, and visually appealing store environment, including dusting displays, cleaning testers, and ensuring the store is always presentable.
• Take responsibility for the opening and closing of the cash register, ensuring balanced record sales at the end of each day.

Customer Service:

• Engage with customers warmly and professionally, offering product recommendations and assistance.
• Effectively utilize sampling strategies, recording customer details for follow-up and building a loyal customer base.
• Handle customer complaints professionally, turning them into opportunities for positive engagement and resolution.
• Ensure hygiene practices are strictly adhered to, contributing to a safe and clean shopping environment.

Teamwork and Communication:

• Work collaboratively with other team members, maintaining a positive and constructive atmosphere.
• Stay informed by checking daily communications, ensuring you're up-to-date with any store updates or changes.
• Follow all brand action plans and implement store strategy programs, including promotions and events, as directed by management.

Stock Management:

• Ensure stock levels are adequate, rotating incoming stock to maintain freshness and availability.
• Regularly monitor inventory levels and report any discrepancies to the Store Manager.

Performance and Development:

• Take ownership of your own results, reviewing your performance on a daily, weekly, and monthly basis.
• Attend all required training sessions, taking personal responsibility to keep up with product knowledge and store procedures.
• Be punctual for each shift, demonstrating reliability and a strong work ethic.
• Remain flexible with shifts, accommodating the needs of the store as required.

Store Cleanliness and Presentation:

• Maintain a clean and organized store environment, ensuring displays are dust-free, products are well-presented, and the store is welcoming to customers.
• Adhere to all store cleanliness standards, including cleaning tasks assigned by the Store Manager.

Compliance:

• Follow all break rules and guidelines as discussed with your Store Manager, ensuring compliance with company policies.
• Keep accurate and up-to-date daily sales analysis at the end of each shift.

By fulfilling these responsibilities, you will play a crucial role in the success of La Cosmetique, ensuring that both individual and store goals are met while providing an exceptional shopping experience for our customers.
Job Types: Full-time, Part-time
Pay: From $25.65 per hour
Expected hours: 30 – 38 per week
Benefits:

• Employee discount
• Visa sponsorship

Schedule:

• Afternoon shift
• Day shift
• Morning shift

Supplementary Pay:

• Commission
• Performance bonus
• Weekly bonus

Experience:

• Retail sales: 1 year (Preferred)
• beauty industrial: 1 year (Preferred)

Language:

• Korean (Preferred)
• Mandarin (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person