The key purpose of the Duty Manager/Maintenance Officer is to work closely with the Operations Manager(s) to maintain the general up-keep of the centre(s) and to ensure a safe environment for retailers, customers and the general public whilst maintaining the highest level of stakeholder engagement during late night trade, weekends and public holidays.

The Duty Manager/Maintenance Officer will undertake any tasks as required via centre request or Vicinity maintenance system that they have the capability to perform safely in accordance with Vicinity policies and legislative requirements. This would include but would not be limited to:

• Repair and maintenance of internal and external structures, carparks, signage, road works and

gates

• Maintaining maintenance and servicing of retailer facilities within centre including staff toilets &

loading docks

• Maintenance and presentation of centre malls & public facilities
• Ensuring centre lighting maintained internal & external
• Assist with Centre minor capital expenditure program

For more substantial works, the Duty Manager/Maintenance Officer will ensure that suitably qualified contractors are engaged to carry out any maintenance and repairs.

The Duty Manager/Maintenance Officer will consistently and effectively:

• Actively promotes OHS within the workplace
• Ensure customer and retailer safety
• Ensure quality of work completed and time effectiveness of work
• Ensure maintenance costs are within budgeted levels
• Provide input into continuous improvement of relevant procedures & policies

• You are always adaptable in your approach and responsive to the needs of your stakeholders.
• You are proactive, organised and efficient in everything you do
• You proactively seek out new and innovative ways to resolve problems and improve customer outcomes

• You understand and show respect for the diversity of the Vicinity community
• You understand the diverse nature of our business, our customers and our people
• You respect all team members and challenge assumptions to support an environment where people feel confident and supported to be themselves.

• You engage and communicate with your team, and key stakeholders consistently and effectively sharing information.
• You enjoy taking the time to build relationships in order to deliver effective customer service.
• You put our people and our customers at the centre of every conversation.

• Flexible working options
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave