Australia Job Openings
The Mystery Rooms
Escape Room Gamesmaster - Casual
Fitzroy
CONTRACT
September 22, 2024
We are looking for an individual who starts casual with the goal of switching to full time for the right candidate. This is someone who demonstrates value by showing initiative and has the emotional intelligence to run both public and private groups.
Responsibilities:
- Customer Interaction: Provide excellent customer service, friendly vibes and in room debriefs about the games.
- Encourage Repeat Customers: Provide amazing experiences so that customers become our biggest promoters, as well as getting customers engaged with our excellent Rewards Scheme.
- Game Facilitation: Lead groups of players through our diverse range of escape room scenarios, maintaining the excitement and engagement throughout.
- Game Monitoring: Monitor game progress through surveillance systems and provide timely clues or assistance as required.
- Problem Solving: Quickly adapt to unforeseen challenges or technical issues to ensure seamless gameplay for all participants, as well as having a strong attention to detail to prevent problems before they come up.
- Facility Maintenance: Ensure a clean welcoming venue as well as tidy and well maintained rooms.
- Passion for puzzles, performance, storytelling, and immersive experiences.
- Excellent communication skills and ability to engage with diverse groups of players.
- Quick thinking and the ability to improvise under pressure.
- Availability to work flexible hours as needed, primarily evenings and weekends.
- Previous experience in customer service or entertainment industry (preferred but not required).
- Training provided to familiarize you with our escape room scenarios and operations.
- A dynamic and creative work environment where no two days are the same.
- Joining a team passionate about delivering unforgettable experiences to our customers.
- Opportunities for professional development and advancement within the company.
Job Type: Casual
Pay: From $29.00 per hour
Schedule:
- Rotating roster
- Weekend availability
- Positive and frequent reviews are essential to growth in the entertainment industry, what is you approach to generating positive public feedback?
- How can our role as Gamesmaster effect a customers relationship with our business?
- One of our goals is to recruit as many customers as possible into our player rewards scheme, how would you convice a customer to sign up?
- High School (Year 12) (Preferred)
- Australia (Required)
Application Deadline: 12/10/2024
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