Ready to make a splash in your career?
Water NSW is seeking motivated individuals to apply to our talent pool for Water Regulation roles for potential upcoming opportunities in 2024 and early 2025.
We may have both maximum term and permanent opportunities available during this time.
These roles may be based out of Water NSW office locations across New South Wales (subject to availability), preferred locations include Albury, Leeton, Parramatta, Newcastle, Nowra, Forbes, Dubbo, Tamworth, Narrabri, or Grafton.


Our perks and benefits:
At Water NSW, we believe in prioritising our employees' well-being just as much as we do our rivers, dams, and pipelines. That’s why we provide a wide range of benefits.

• Flexible working
• Work a 9-day fortnight at full pay on the enterprise agreement
• Up to 16 weeks paid parental leave
• Fertility leave
• Yearly corporate wear allowance
• Professional development and educational assistance
• Salary starting from Base $75,931 to $108,085 + Super (salary would be discussed further based on the position one is considered for)
• And so much more!

Available positions may include:

• Water Regulation Specialist (click for Position Description)
• Water Regulation Officer (click for Position Description)
• Licensing Officer (click for Position Description)

(Please note the position descriptions can only be accessed on the Water NSW Careers Page)


What you’ll do:

• Review and process licence, dealing and approval applications, to meet customer requirements and ensure compliance with legislation and Water NSW standards, policies and procedures.
• Provide high level customer service, and respond to customer enquiries in a timely manner.
• Prepare regular reporting as required to monitor and provide insights into the processing of applications. Ensure where possible, applications meet or exceed WNSW customer service standards.

What we are looking for:

• Diploma or degree in relevant discipline, or relevant equivalent industry experience
• Knowledge of regulatory frameworks, including how to review, interpret and apply legislation within the workplace
• Experience working within a regulated environment to process customer applications
• Experience in the use of corporate systems and databases to process requests including the accurate storage and extraction of information
• Excellent customer service skills and experience to respond to customer enquiries and resolving customer conflict, in an appropriate manner.
• Mapping and Geo Spatial experience
• Current NSW Drivers Licence

How we will support you:
At Water NSW, we balance flexibility – and the way we work – with the needs of the business, our teams, and us as individuals.
When it comes to working in an office, we work in a hybrid way. If you’re required to be in the field or on site, the benefits of flexibility can be achieved in other ways, such as through a condensed work week.
We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opportunities for women. Visit our WORK180 page to access our benefits and career development opportunities https://work180.com/en-au/for-women/employer/waternsw


More about our team/ culture:
No matter how or where you work, safety is the number one priority. This means the physical and mental safety of you, your colleagues, and the public.


Who is Water NSW?
When people think of essential human services, water supply is one of the first things that come to mind - and that’s where Water NSW comes in. We are NSW’s primary bulk water supplier, river operator and comprehensive provider for licensing, water trades and water information.


For more information, please reach out to: Talent Acquisition Partner Azmine Amer at azmine.amer@waternsw.com.au
Please note applications for this Talent Pool will remain open till 31 January 2025 (we encourage early applications as this may close sooner based on interest).


You must have full work rights in Australia to qualify for all positions at Water NSW.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.


Disclaimer: We might not have an open position at this moment, but, because our work environment is dynamic, we encourage you to apply and if we have a suitable opportunity for your profile the Talent Acquisition Team will contact you as soon as possible.