Apply for Front Office Supervisor Role at Marriott International, Inc

Australia Job Openings

Marriott International, Inc

Front Office Supervisor

Melbourne

FULL TIME

September 23, 2024

Job Number 24166086
Job Category Rooms & Guest Services Operations
Location The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as a Front Office Supervisor to feel empowered by career growth opportunities in a people-first environment.
Position Summary:

Rise with us and supervise the front office team, supporting them with general operational tasks
Be an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyond
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries, engage and inspire guests through each guest experience
Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
Take guest reservations and perform cash handling & credit card responsibilities
Oversee service standards whilst identifying and implementing improvement initiatives
Be an empowering leader by providing motivation and support to the team
Plan and execute team building activities for associates, creating a people-first environment and enhancing their overall wellbeing

About You:

Experience with OPERA property management system or similar
Relevant experience in a similar supervisory role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Westin Hotels and Resorts are part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

We regret to inform you that this job opportunity is no longer available as it has expired

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