Retail Store Manager
Position Overview: We are seeking a dynamic and experienced Retail Store Manager to lead our store operations and drive overall success. The ideal candidate will have a proven track record of leadership in the retail industry, exceptional organizational and interpersonal skills, and a passion for delivering outstanding customer service. As the Retail Store Manager, you will be responsible for overseeing daily operations, managing staff, achieving sales targets, and ensuring a positive shopping experience for customers.
Key Responsibilities:
Store Operations:Oversee all aspects of daily store operations, including opening and closing procedures, inventory management, and security measures.Implement and maintain operational policies and procedures to ensure efficiency and compliance.
Team Leadership:Recruit, train, and develop a high-performing sales team.Provide ongoing coaching, feedback, and performance evaluations to ensure the team meets and exceeds sales goals.Foster a positive and collaborative work environment.
Customer Service:Ensure that the store delivers exceptional customer service at all times.Resolve customer issues and inquiries promptly and effectively.Implement strategies to enhance the overall shopping experience for customers.
Sales and Financial Management:Develop and execute sales strategies to achieve revenue targets and maximize profitability.Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.Manage the store budget, control expenses, and optimize resource allocation.
Visual Merchandising: Ensure that product displays are updated and aligned with promotional activities.
Inventory Control:Manage inventory levels to prevent stockouts and overstock situations.
Conduct regular inventory audits and implement effective inventory control measures.Qualifications:

• Proven experience as a Retail Store Manager or in a similar managerial role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Results-driven with a focus on achieving sales targets.
• Knowledge of retail operations, merchandising, and inventory management.
• Ability to analyze data and make informed decisions.
• Familiarity with point-of-sale (POS) systems.
• Flexibility to work weekends, and holidays as needed.

If you are a motivated and experienced retail professional with a passion for delivering exceptional customer service, we invite you to apply for the Retail Store Manager position and contribute to the success of our dynamic team.
ABOUT US
Eden Gardens is Australia's most diverse retail and horticultural business incorporating unique plant ranges and retail operation (homewares and gifts) with dining, exhibition and event spaces and a focus on education to ensure our customers understand and appreciate the power of plants and how they can improve almost every aspect of our daily life.
We believe in Enriching People's Lives with Plants. Our vision is “to be universally recognised as the world’s leading retailer of plant-related products that enrich people’s lives.
Our team understand the holistic purpose of plants and are devoted to customer service and delighting customers. We strive to be personable and offer products that are striking quality and value and hope that the customer experience here is inspiring and informative. We engage by contributing genuinely and without conditions in seeking to improve the quality of life of others through active participation with plants.
Job Type: Full-time
Pay: $65,000.00 – $70,000.00 per year
Benefits:

• Employee discount

Experience:

• Point of Sale (POS) software: 1 year (Required)
• Working towards sales targets and KPIs: 2 years (Required)
• Customer service: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person