TAFE NSW Life-Changing Careers
Lead UX Researcher
State-wide Opportunity (pending TAFE NSW campus availability)
Temporary Full Time until February, 2025
Insert Base Salary (include range if TW)
At TAFE NSW, we are dedicated to life-changing impact.
That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.
We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.
We invest in our people
At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.
We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.
This is an exciting opportunity to lead, mentor, and grow a multidisciplinary UX team, fostering a culture of creativity, innovation, and excellence. The Lead UX Researcher is responsible for defining and guiding TAFE NSW’s research strategy as well as facilitating and supporting user research using various qualitative and quantitative methods to enhance the experiences of both students and staff. A crucial part of this role involves educating and conducting training sessions on best practices in UX design and research methodologies.
About You
With your hands on approach to research you have demonstrated ability to partner with cross-functional teams to translate complex research findings into clear and actionable recommendations. Your excellent communication skills enable you to successfully leverage insights and design decisions to stakeholders at all levels. The ability to prioritize your workload and manage multiple projects in a fast-paced environment is essential.
You will have:

• A degree in a relevant discipline or equivalent skills, knowledge and experience.
• Demonstrated experience in applying various qualitative and quantitative research methods
• Demonstrated experience collaborating with UX designers to design complex user-centred digital products.
• Demonstrated experience using UX software such as Figma, Miro and test software

Highly Regarded:

• Previous leadership experience in a cross-functional team environment
• High level stakeholder engagement skills

To find out more about the role, click to view the Position Description.
Our commitment to Diversity, Equality, and Inclusion
We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.
If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.
A career of life-changing impact awaits you. Apply now!
Applications close 11.55pm AEDT
To apply for this role, click on 'apply now' and provide:

• Your current resume (PDF)
• Certified copies of your qualifications, if applicable (upload as one PDF)
• Response to one targeted question when prompted in the application form (max 300 words)

Targeted Question:
UX is an evolving function at TAFE, how might you collaborate with stakeholders to demonstrate the value of human centred design and build support for our practice across the organisation?
General recruitment and adjustment enquiries: contact Talent Acquisition Lead, Sue-Ellen Brown, sueellen.brown@tafensw.edu.au or 79208077
Role-specific enquiries: contact Ada Teo, Acting Design Director, ada.teoh@tafensw.edu.au
For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.
This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.
To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.
An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.
Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.