Lending Specialist - Heritage Bank, Toowoomba Branches

Job Description

About the role :

We have an exciting opportunity for a Lending Specialist to support our Heritage Bank, Toowoomba Branches.

As a Lending Specialist you will have the time to do the warm and fuzzy relationship building stuff that makes a genuine difference to our customers (we call them "members"), ensuring that you are well placed to deliver personalised and appropriate end to end Mortgage Loan applications and associated Personal Lending products. You will also be responsible for adding to our success through business development and community engagement.

Your existing skills and experience will be complimented by a range of in-house training programs that will ensure that you are fully competent in all transactional functions, have a robust understanding of all compliance requirements as well as a comprehensive knowledge of Heritage Bank's range of services and products.

What you'll be doing:

• Hold quality conversations with members to determine how Heritage is able to assist with their financial goals.
• Have flexibility to conduct Mortgage lending appointments with existing and potential members.
• Execute business development plans in relation to member acquisition.
• Support and coach other Heritage employees with lending knowledge and community engagement.

About you:

We are looking for team members who are driven by achieving positive customer outcomes. You must be a confident communicator, be digitally savvy and able to quickly grasp new systems. You will have a natural ability to ask lots of questions and build connections, a self-starter with demonstrated understanding of mortgage loan products and broader personal banking products with recent experience in a similar in-branch role. You will have a strong desire to gain a holistic understanding of a member and their needs and clearly articulate what the best solution is and why, whilst never losing sight of the details. You will enjoy working with stakeholders across our business and be passionate about quality lending in a changing work environment.

Why you'll love working here!

Are you ready to embark on a distinctive career opportunity with People First Bank? Following the merger of People's Choice and Heritage Bank in March 2023, we are on an exciting journey to unify our member focus, products, services, and technology under a single company name and brand. People First Bank embodies our commitment to prioritising people above all else.

We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.

When you come to work at People First Bank, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.

Putting 'People First' starts with our team members and we are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.

We believe the little extras can make a big difference in supporting your success!

• We offer a range of attractive benefits for our team members including career development opportunities, discounts on financial products and services, and celebrate the work of our people through our peer driven recognition program.
• Paid parental leave and special leave provisions.
• Employee banking benefits and discounted insurances.
• Career development opportunities, and ongoing training, coaching and support.
• A dedicated Employee Assistance Program for you and your family to access in times of need.
• Access to wellness initiatives for you and your immediate family members.
• Paid volunteering days and access to a diverse range of community and charitable initiatives.

Next Steps :

Sounds like a great place to work, doesn't it? We'd love to hear from you about this exciting opportunity. Click '' and submit your application, including an up-to-date resume and cover letter.

Applications close 8am Wednesday 6 November 2024.

If you have any questions or would like to discuss anything in more detail, please contact the Talent Acquisition Team: hr.recruitment@heritage.com.au

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.

Job ID 300000070240411