Company Description
About Montu
Montu is one of Australia's leading health tech businesses and a leader in alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients.

Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the alternative health experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more. Our brands include Alternaleaf, UMeds, Leafio and Saged.

Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% – Montu is now the largest business of its kind outside North America.
This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.

Job Description
We’re seeking a talented Product Designers with a strong focus on UX research to join our dynamic team. In this role, you’ll work directly with product teams, internal stakeholders, and customers, helping to shape the design direction of both existing and future product areas. Your expertise in research and design practices will be crucial in driving user-centered improvements that resonate with our users.
Day to day:

• Conducting and facilitating UX research activities, including planning, interviews, and thematic analysis.
• Collaborating in design workshops with customers, stakeholders, and product teams to uncover pain points and design meaningful solutions.
• Synthesizing research findings into actionable insights that inform product strategy and UX direction.
• Advocating for user-centric design within the organization and guiding stakeholders on UX improvements.
• Utilising qualitative and quantitative research methodologies to explore customer needs and drive value-driven design.

About You:

• Driven by a deep curiosity to understand customer needs, challenges, and behaviors.
• A critical thinker with the ability to connect research insights to product strategy.
• A creative communicator who can articulate ideas clearly and engage stakeholders with compelling stories.

Qualifications

• Extensive experience in product research within agile product teams.
• Proficiency in UX research activities and the ability to synthesize research into actionable items.
• Experience leading or participating in design workshops with customers, product teams, and stakeholders.
• Expertise in qualitative and quantitative research methods and tools like Confluence, Jira, Optimal Workshop, Dovetail, Miro, and Figma.
• Bachelor’s degree in Research, Design, or a related field

Additional Information
You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.
Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhancing your home office with our ergonomic equipment reimbursement benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.