Australia Job Openings

The Sydney Children's Hospitals Network

SCHN Quality & Process Improvement Manager

Westmead

FULL TIME

October 16, 2024

Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 4
Remuneration: 137173 - 163431 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ526480

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

Click here to learn more about our Network

Additional information:

An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.

We are seeking a highly motivated Health Manager to work with the dynamic Clinical Governance Unit team for the Sydney Children's Hospitals Network (SCHN). This is a full time, permanent position.

The position will support continuous improvement of clinical practice and health care delivery and provide high level advice to the Director of Safety, Quality and Governance and Executive leadership team on the extent to which compliance with governance, quality and safety standards are being achieved.
The position will promote health care improvement through education, and the facilitation of various statewide quality improvement programs and local Improvement projects. The position requires highly developed analytical, leadership and project management skills, and an ability to work with a high degree of autonomy reflecting the level of experience and expertise required.

Where You'll Be Working
Sydney Children’s Hospitals Network is the largest paediatric health entity in Australia, with a team of 5,000 staff committed to providing world-class paediatric health care in a family-focused, healing environment.

The Sydney Children’s Hospitals Network incorporates The Children’s Hospital at Westmead (CHW), Sydney Children’s Hospital, Randwick (SCH); Newborn and Paediatric Emergency Transport Service (NETS); Bear Cottage and Children's Court Clinic.

The Children’s Hospital at Westmead and Sydney Children’s Hospital, Randwick provide care for over 120,000 families each year, incorporating 50,000 inpatient admissions, 90,000 emergency presentations and over 1 million outpatient services.

Both The Children’s Hospital at Westmead and Sydney Children’s Hospital, Randwick are currently undergoing a major redevelopment. $1.3 billion in funding has been committed to build two world-class children’s hospitals and research centres at each site by 2025.

Our patients, families, health care practitioners and other hospital staff work together in policy and program development, implementation, evaluation and improvement; in health care facility design; and in professional education, as well as in the delivery of care.

What you'll be doing

Provide strategic advice, leadership and management in relation to quality portfolio and activities, ensuring the development, implementation, monitoring and support for the Sydney Children's Hospitals Networks (SCHN) Clinical Governance Framework and the NSW Health Safety Systems model and Clinical Excellence Commission’s (CEC) Safety & Quality Essentials Pathway Program.

Engender a culture of continuous improvement to ensure Clinical Governance outcomes are achieved through education, leadership and, support key stakeholders at all levels of the organisation, in quality improvement activities. Whilst coordinating high level consultations and liaison with senior managers and key stakeholders to promote processes and accountabilities of safe clinical practices, to meet the National Safety and Quality Health Service (NSQHS) Standards across SCHN

Tertiary qualification in a health discipline or extensive experience in clinical quality, safety and clinical governance in tertiary health facilities or a combination of both.

Demonstrated leadership experience including the ability to lead, persuade, motivate, and influence key stakeholders at all levels within an organisation, in clinical quality initiatives.

Demonstrated leadership and interpersonal skills, with an established track record.

Demonstrated effective time management and organisational skills, with an ability to take initiative to effectively manage complex projects concurrently whilst effectively meeting project deliverables and milestones in collaboration with clinical staff in a high volume, complex work environment.

Experience in the National Safety and Quality Health Service Standards and working knowledge of Accreditation processes and the application and monitoring of the National Standards, including the ability to analyse data and information, to develop and monitor improvement plans

Excellent interpersonal, verbal, and written communication skills, including demonstrated comprehensive report writing, including preparation of reports to governing bodies and/or senior management, presentations whilst consulting with a wide range of diverse stakeholders.

Experience in facilitating group training/education sessions in workshop settings.

Demonstrated knowledge and experience in the application of adult learning principles and a demonstrated ability to needs assess, plan, develop, implement, evaluate, and monitor quality and patient safety educational activities.

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.

Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Christina Ceely on chrissy.ceely@health.nsw.gov.au
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au

For technical support please contact the customer services team on 1300 679 367 and select option 3.

Applications Close: 26/10/2024

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