Australia Job Openings
Alcon
Surgical Account Manager, South Australia
FULL TIME
September 4, 2024
- Driving total Alcon sales performance in the territory:
- Ownership of Cataract-dominant and selected Monofocal IOLs account plan development & execution.
- Deriving insight and intelligence from the current customer environment and transform this understanding into successful commercial execution.
- Providing end-to-end customer support for Cataract customers, helping coordinate specialist roles Activities & Plans (IOL, Vit Ret).
- Mapping decision making process and key stakeholders to inform and implement the business plan.
- Building good relationships with key stakeholders, representing Alcon.
- Aligning with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
- Liaising with expert roles in case of more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions.
- Initiating and drive local events that serve customer´s needs.
- Following & report on competitor activities.
- Converting from competition with value-based selling (involving product experts for different product categories).
- Deep knowledge of Cataract procedure, equipment & consumables and IOL offerings.
- Sales experience in medical devices and/or Pharma environment within a surgical environment.
- Understanding of Cataract Consumables, Equipment, Diagnostics, Visualization is a plus.
- Ability to upgrade procedures through additional cataract consumables as well as Phaco accessories.
- General understanding of surgical techniques and anatomy, physiology, pathology, and optics.
- Ability to provide holistic solutions to the customers & non-clinical stakeholders considering their needs & budgets.
- Utilisation of budget impact models and demonstrating value concepts.
- Strong collaboration and coordination skills working with other reps on quotations, lead generation and contracts/tenders.
- Customer-orientated mindset and strong customer relationship management.
- Territorial management and ability to work in a matrix organisation.
- Flexibility, motivation, self-confidence, goal orientated mindset with strong sense of drive.
- Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.
- Join a global leader with a rich history of innovation and excellence in eye care.
- Be part of a collaborative and supportive team culture that values diversity and inclusion.
- Enjoy a competitive compensation package and opportunities for career advancement.
- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
ATTENTION: Current Alcon Employee/Contingent Worker
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