Austria Job Openings
KAPSCH
Application Operations Engineer (f/m/d)
Vienna
FULL TIME
August 27, 2024
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Provides 2nd level Application/System end-to-end support experience for the customer for proprietary applications, as well as COTS components
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Troubleshoots and identifies resolution for complex issues within defined SLAs using available workarounds or permanent fixes
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Initiates and drives problem management activities
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Deployment of software releases to production and pre-production environments
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Creates and maintains system and service documentation, including knowledge sharing
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Generates application performance reports using availability and performance management toolset
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Fosters interaction and collaboration with customers, internal teams (i.e. L1, L3), development and 3rd parties
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Contributes to project specific task with/without technical lead function
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Continuous system improvement, both quality and efficiency wise in the areas of application monitoring, overall system architecture, backup and roll-back plans, performance tuning and testing
Your profile:
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Higher education with IT background (University degree is an asset)
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Minimum of 3 years of experience in the area of application management in complex environments (ideally in the area of intelligent mobility solutions)
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Experienced with state-of the art system environments of common vendors, including infrastructure services, virtualization, Paa S / Saa S and the related monitoring and orchestration platforms
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Experienced with the transition of legacy environments into Paa S / Saa S oriented architectures
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ITIL v3/v4 or similar IT certification is required
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Creative Team player with good communication skills, analytical thinking and outcome focused personality
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Business fluent in English and German (both written and oral)
Our Offer:
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We have a unique corporate culture, driven by family tradition since 1892. We strive to create a work environment conducive to personal growth, satisfaction and achievement
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A hands-on onboarding with an experienced team to get familiar with the business and domain-related processes
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Space for creating innovative solutions and ideas within a professional team practicing Agile methodologies
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Grow together with our company and pursue internal career paths and goals (career mobility initiatives)
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Social benefits of a modern company, e.g. Home office, mobile devices, flexible working hours, operating restaurants, meal discount, bridge day regulation etc.
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Possibility to participate in regular trainings (technical and personal development)
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A market compliant gross salary of 45 000 p.a. based on a full-time employment, which can be adapted according to your qualifications and your job experience
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Location: Vienna
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Start date: as soon as possible, full time position
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The Benefits of working for the Kapsch Group
Kapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.
Your contact person for this position is: Sylwia Kolp. T: +43 50 811 1902
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