Duties and Responsibilities
· Analysis local market trends and competitor activity to identify new business leads
· Develop customer accounts and travel within the local area to drive business into the specific hotel and to increase market/customer share in all revenue streams
· Negotiate room rates/packages with corporate clients
· Prepare company contracts for the hotel in accordance with current business and pricing conditions
· Work within current business strategies and recognizing potential opportunities
· Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
· Attend Sales events, as required
· Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
· Answer customer queries in a prompt and professional manner
· Receive leads and correspond directly with clients to present the hotel's features and qualify inquires to allow the sales manager to match them with the hotel's stated business objectives.
· Prepare prospecting lists and targets as directed by the ADOS and/or the Sales Mangers as directed.
· Update the hotels on the negotiation / progress of every business deal and use the technology available for reports, communication and client correspondences
· Maintain and develop relationships with existing customers in person and via telephone calls and emails
· Prepare and arrange for site inspections and meet clients domestically and externally
· Closely Monitor Accounts Revenue and business production for the Corporate Accounts and maintain up to date Account & Contact Database in property management system
· Gather market and customer information
Job Type: Full-time
Application Deadline: 10/11/2024
Expected Start Date: 20/11/2024