Belgium Job Openings

Keystone Solutions

Business Analyst - Product Owner

Brussels

September 16, 2024

Keystone Solutions is seeking a Business Analyst to join its consultancy team for a client project in the public sector. This role involves working closely with a governmental justice entity to support the digitization of justice-related processes. The successful candidate will operate as a Keystone Solutions consultant, contributing to the ongoing "Just Buildit" initiative, aimed at enhancing the efficiency and transparency of judicial processes through digital innovation.
Project Overview
Since 2017, our client has been spearheading initiatives to streamline and digitize justice-related operations. Their focus is on optimizing the management of penalties, improving administrative workflows, and enhancing overall public service. The consultant's mission will be to help develop and support digital solutions that directly impact justice operations.
This includes:
  • Accelerating the processing of fines and improving the financial execution of penalties.
  • Reducing the workload of judicial and law enforcement partners by leveraging a chain-based approach.
  • Digitizing information management for better public service delivery.
In 2022, the client launched a specialized IT team to drive the development of new, flexible applications, addressing these growing digital challenges. As part of this dynamic team, the consultant will play a key role in ensuring that all developed tools meet high-quality business requirements.


Key Responsibilities

  • As a Keystone Solutions Business Analyst Consultant, you will:
  • Define stakeholder needs and document them comprehensively.
  • Conduct detailed analyses of existing processes, identifying bottlenecks and opportunities for improvement.
  • Develop workflow diagrams (as-is and to-be) for process optimization.
  • Formulate innovative recommendations for process enhancement and digital transformation.
  • Create a step-by-step project plan to ensure successful project delivery.
  • Draft user stories and collaborate closely with development teams.
  • Provide ongoing support throughout the project lifecycle, from analysis and development to implementation and post-launch hypercare.
  • Report potential risks, dependencies, and issues to the Project Manager.
  • Maintain detailed documentation using collaborative tools.


Consultancy Benefits with Keystone Solutions

Joining Keystone Solutions offers unique advantages for consultants:
  • Dynamic project exposure: You will have the opportunity to work on high-impact, public sector projects, gaining broad experience across various digital transformation challenges.
  • Career growth: Keystone Solutions provides continuous professional development, ensuring that your consultancy career advances as you contribute to diverse client projects.
  • Learning and development: You'll be exposed to various technologies, project management methodologies, and business processes, boosting your technical and analytical skills.
  • Supportive environment: As a K-Stone, you will have access to Keystone Solutions' collaborative knowledge base and peer support, ensuring you're never working in isolation.


Required Skills and Experience

  • Proven experience as a Business Analyst (1-3 years), preferably within the public sector.
  • Proficiency in BPMN and workflow analysis.
  • Hands-on experience with Confluence, Jira, and other project management tools.
  • Competence in budget management and the ability to balance multiple stakeholder needs.
  • Fluency in Dutch and French, with a good understanding of English.


Key Questions

  • What is your relevant experience within government services?
  • How do you balance different stakeholder needs while managing the product backlog?
  • How do you handle conflicts between development teams and business requirements?
  • How do you manage your budget as a product owner?


Location: Brussels, Belgium



This role is ideal for a business analyst looking to make a real impact through public sector digital transformation while enjoying the dynamic nature of consultancy work through Keystone Solutions.

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