Belgium Job Openings

AXA

Change & Communication Expert

Brussels

August 22, 2024

We are looking for a “Change & Communication Expert" to strengthen our IT Strategy team within the CIO-Office department.
As a sub-division of the IT department of AXA Belgium, our mission is to act as a facilitator in the definition and implementation of the IT strategy, while supporting the IT department to "Provide solutions that our customers, partners, and employees love to use." This will be achieved by providing AXA BE's IT organization with a “single source of truth”, acting as a point of contact for all corporate functions, overseeing cross-functional processes in the following areas of expertise: Risk & Compliance; Financial Management & Strategic Partnerships; Strategic Workforce Management; IT Strategy; Communication & Change.
You will help our IT department to implement changes in a sustainable manner and support them throughout the transformation process to maximize the impact of the changes. Our IT environment is constantly evolving and influencing the habits of our employees. Your mission is to ensure that all IT employees are fully engaged in the change process and to design a tailored approach. In addition, you ensure an optimal communication flow and encourage communication so that IT employees are well-informed and engaged.
Your activities will be mainly focused on:

Directing change management strategies and activities within different programs and/or projects of IT.
Defining and managing a change management approach: designing communication plans, a sponsorship model, training plans, coaching plans, and managing resistance, and ensuring their execution.
Monitoring the impact of communication and acceptance activities by being heavily involved with various stakeholders.
Guiding and leading project teams and senior management on the importance of the change project and their role as project sponsors. In this way, you will maximize employee acceptance, develop and influence change in leadership behavior, and lead project overall outcomes and issues.
Crafting and implementing a comprehensive, omnichannel internal communication strategy and maintaining consistent internal communication channels for employees of the IT department, ensuring that communications are timely, effective, and adaptable to the diverse audiences.
Support senior management with global presentations, employer branding initiatives and training material.
Coordinating Internal Events for the IT department: Plan and execute internal events, like all staff meetings, leadership forums, innovation forums, seminars.

Your Profile
We are looking for someone with:

Good interpersonal, organizational, and strong communication skills
An entrepreneurial spirit acting as a catalyst for transformation within the IT organization
Analytical skills capable of consolidating key messages into clear communication
Someone who can act both strategically and operationally
Someone experienced in change management and who has a good understanding of the impact of change processes on people
Prosci's ADKAR methodology certification is a plus
Languages: English, French, and/or Dutch
Education: Master's degree

About AXA
At AXA, we want to be more than the world leader in insurance and asset management.

Our purpose is ‘Act for human progress by protecting what matters’. As an insurance company, we want to watch over every individual, society and the world while always keeping the future in mind.

As an insurer, AXA Belgium is also a key player in the field of prevention. Protection is in our DNA, as evidenced every day by the extensive investments in research and risk awareness.

At AXA, we reject unfair or unlawful discrimination in any form. More info in our Diversity & Inclusion Policy.

About the Entity

In Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients.

Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and ideas are valued, respected and appreciated.

With every step we take, we keep our values in mind: Customer First, Integrity, Courage and One AXA.

What We Offer

A nice reward for your hard work

An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers.

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