Job Description:
Job Title: Operations Analyst
Corporate Title: No Corporate Title
Location: Brussels

Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Role Description:
Global Banking Operations (GBO) within EMEA has an exciting opportunity to expand their EMEA Branch Operations team in Brussels to cover the Operational related tasks for the Benelux. We are a team of 6, with two people covering each of Brussels, Luxembourg and Amsterdam.
The EMEA Branch Operations team work closely with other departments within GBO and other lines of business within the Bank across the globe. We provide support to our client facing colleagues and perform local operational tasks, such as the handling of client files, controls of account openings, closures, seizures etc.

Responsibilities:

• You will Support Benelux business banking.
• You will help internal business partners with handling their client account openings, closures, incorporations, change of ownership from a local perspective.
• You will act as a point of contact for our internal business partners to help resolve client questions and issues related to local branch products/services
• You will provide support to the other operational teams in Benelux.
• You will assist in the preparation of regulatory reports and liaise with compliance on completion.

What we are looking for:

• You will have Fluency in Dutch, English and good knowledge of French.
• You will have experience working in a fast-paced international environment and have the capability to deal with tight deadlines and urgent ad hoc matters.
• You will have flexibility and be eager to learn.

Skills that will help (optional):

• Notions on local banking practice, cash management, treasury products and operational banking processes (Belgium, the Netherlands and Luxembourg) preferred.

Bank of America
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.