Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities
They have the responsibility to work against the NATO HQ ticketing system and ensure all incoming Incidents and Service Requests are being handled and resolved within the agreed SLAs. This includes second level application and configuration troubleshooting on all network connected clients. He/she will also assist in patch remediation activities where required
Essential Skills and Experience

• At a minimum 5 years' experience in system administration, MS Windows Server (2012/2016/2019) & workstation (Windows 8.1/Windows 10) Operating System, MS Office (2016/2019), software packaging & deployment, troubleshooting and remediation of network joined clients, Active Directory & Group Policies.
• A thorough hands-on experience with MS SCCM is required.
• Application provisioning technology operation
• Client provisioning
• MS Windows (8.1/10) installation / configuration / administration
• MS Windows Server (2012/2016/2019) management / administration
• Operating system / software provisioning problem troubleshooting
• Remote application provisioning service installation / documentation
• Security update & hardening assurance
• System engineering / administration
• Workstation management / creation

Working Location

• Brussels, Belgium

Working Policy

• On-Site
• Normal working hours at NNHQ Brussels

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance