Brazil Job Openings

Otis

BRASIL - ANALISTA PROCESSO DE CAMPO SENIOR - SÃO BERNARDO DO CAMPO

São Paulo

FULL TIME

September 23, 2024

Date Posted:
2024-03-13
Country:
Brazil
Location:
LOC6030: Rua Elisha Otis, 841, São Paulo, SÃO BERNARDO DO CAMPO, 09852-075 Brazil
Formação
  • Superior Completo em Engenharia
Idioma
  • Desejável Inglês Intermediário
  • Desejável Espanhol Intermediário
Visão geral da função:
O Analista de processos de campo trabalhará na otimização dos procedimentos operacionais, analisando métricas e tendencias para identificar oportunidades de ganhos na eficiência e melhoria de nossos serviços e instalações na América Latina. Deverá ter uma grande interação com as demais áreas do negócio para alavancar as mudanças necessárias para otimização de processos e resolução de problemas.
Irá reportar diretamente ao Diretor de FOD da região, irá interagir com os líderes das operações e demais líderes funcionais da América Latina.
Em um dia típico, você irá:
Conferir a acuracidade das métricas operacionais reportadas pelos países mensalmente.
Avaliar a tendência dos principais indicadores da operação.
Liderar analises de causa raiz dos principais desvios das métricas.
Acompanhar as ações de melhorias junto das operações.
Identificar necessidades de treinamentos e suportes técnicos, buscando recursos nas operações.
Apoiar a estratégia de digitalização do campo.
Alinhar as necessidades locais de cada pais em relação as estratégias regionais e globais.
Interagir com as demais áreas do negócio para viabilizar as mudanças necessárias para melhorias nos processos de campo.
O que você precisará para ser bem-sucedido:
Conhecimento dos processos e procedimentos de campo e de segurança .
Relacionamento interpessoal.
Análise de dados.
Análise de causa raiz.
Gerenciamento de projetos
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click
here
.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
careers@otis.com
.
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