Dev Ops Engineer

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

Who We Are

In 2021, Poatek was acquired by Willow Tree, an award-winning digital product consultancy recognized as one of the fastest-growing and best places to work in the United States. Now a TELUS Digital company, with offices across the globe, we continue to partner with the world's leading brands, such as HBO, Pepsi Co, Domino's, and more, to design, build, and transform their digital products and strategies. We're looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients.

Location and Flexibility

You'll work on-site from our São Paulo or Porto Alegre office at least two days a week and have the flexibility to work remotely two or three days a week. Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Dev Ops Engineer, you'll partner with Willow Tree's engineers to guarantee our development tools are working as intended, helping us build world class digital products. As an expert in our development tools and environments, not only will you diagnose and tackle technical issues, but you'll proactively protect our teams from potential risks (for example, what might go out of date? Will an update affect our teams up/downstream?). However, you won't only be focused on our development stack of today; you'll partner with our teams to better understand their future needs and recommend technologies to match.

Responsibilities

• Work with clients and delivery teams to influence technical decisions and business goals
• Design, implement, and maintain Dev Ops pipelines using Cloud engineering automation tools
• Ensure tickets are closed within Service Level Agreements (SLAs) and seek support when necessary
• Ensure software is deployed and managed securely and reliably
• Monitor and troubleshoot Dev Ops pipelines for smooth and efficient operation.
• Identify and implement improvements to make Dev Ops pipelines more scalable, reliable, and efficient.
• Document application releases, including configuration and content details.
• Demonstrate familiarity with configuring, testing, and delivering core systems.
• Deliver configuration as code for reproducibility and scalability.
• Adapt working style to support teammates, practice active listening, and offer help when needed
• Stay updated on the latest Dev Ops trends and technologies.

Qualifications

• C1 or C2 English Proficiency level
• 3+ years of experience as a Dev Ops engineer or related role.
• Professional and empathetic in client interactions, focusing on understanding and promoting client interests.
• Experience with configuration management and infrastructure as code tools, including AWS Cloud Formation
• Take full ownership of tasks, ensure completion, and manage time responsibly.
• Strong problem-solving and troubleshooting skills.
• Excellent communication skills, including the ability to provide and receive feedback constructively.
• Strong experience with Flux CD, Azure ADO pipelines, and other cloud engineering automation tools.
• Experience with AWS or Azure cloud platforms.
• Experience with CI/CD pipelines.
• Experience with Kubernetes and Docker.

Bonus Points

• AWS Certifications (Cloud Practitioner, Developer, Solutions Architect, Sys Ops Administrator, Dev Ops Engineer)
• Prior experience as part of a software engineering delivery team

Why Poatek?

What We Offer:

• Be part of an innovative consultancy with a human-centered culture with opportunities for ownership and professional growth
• Competitive salary and benefits package (annual bonus)
• Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)
• Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses,
• Flexible work hours and autonomy
• Vouchers for health activities, food allowance, in-office snacks, drinks, and games

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

#LI-Hybrid