Brazil Job Openings
Alcon
Manager, Accounts Receivable
São Paulo
FULL TIME
October 31, 2024
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Direct a team of 8+ that is responsible for invoice collection, blocked order management, credit management, dispute management, problem resolution and process improvement initiatives for BRAZIL AR to include both local and AGS teams
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Collaborate and Coordinate activities between local teams, regional teams and the Global AGS teams in Bangalore to ensure efficient service delivery to include credit management and cash application
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Responsible for managing BRAZIL bad debt analysis and risk mitigation
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Responsible for managing BRAZIL AR impacts to cash flow
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Counsel/Direct the team and customers to work through payment/dispute issues and solutions Help drive process improvement and automation opportunities within the Credit & AR arena to include local, regional and global, and work with respective functions/regions to support enhancements
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Responsible for solving ongoing process problems and driving enhanced AR account management
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Develop knowledge of the sales and operations functions within BRAZIL, and its impact on the BRAZIL AR organization, so that you can lead your team effectively during problem solving and difficult customer issues
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Coordinate with key stakeholders, including Customer Operations and Global AGS Center in Bangalore, to ensure integrated and efficient service delivery
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Monitor, track, and enhance Key Performance Indicators (KPIs) to continually improve process performance for the designated processes
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Role model an inclusive, initiative-taking, and results-driven leadership style with a strong customer service focus.
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Build and develop talent, fostering a continuous improvement mindset and providing relevant training in the areas of process excellence, Financial IT systems, internal controls, and fraud awareness.
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Education:Undergraduate degree or other business-related discipline OR equivalent years of relevant experience
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Experience:AR/finance experience ,Managing teams,Matrix or shared service organization
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Language:The ability to fluently read, write, understand and communicate in English, Spanish will be a plus.
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Preferred Skills and Experience
ATTENTION: Current Alcon Employee/Contingent Worker
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