Brazil Job Openings
International Flavors & Fragrances
Regional Account Manager, HPC
Castelo
FULL TIME
October 28, 2024
- Responsible for sales to key accounts and distributors in the South Cone Region (Brazil, Argentina, Uruguay, Paraguay, Chile) within the HPC Team.
- Deploy and execute the sales strategy of HPC business at the territory.
- Manage sales performance of direct accounts guaranteeing the achievement of budgeted and projected results of revenue, gross profit, and mix.
- Manage business relationship with distributors, assuring strategy execution to deliver expected growth targets and to accomplish strategic objectives.
- Develop technical acumen, application understanding and regulatory knowledge to enable assertive interactions with R&D from customers.
- Create, lead and coordinate technical projects with IFF and customer R&D.
- Provide first level technical support and training to key direct customers.
- Identify defense and growth opportunities within current and new accounts. Manage pipeline progress to improve conversion rate on CRM Salesforce.
- Coordinate sampling of products and test materials to support the strategy.
- Provide quotes and negotiate with customers defending IFF’s best interest. Request price approvals and manage price lists on CRM Salesforce.
- Develop, implement, monitor, and update the key account planning.
- Create and deploy territory coverage plan including in-person and remote interactions with strategic stakeholders in main accounts and distributors.
- Organize and participate in business entertainment with customers.
- Build strong relationship with customers, associations and industry professionals developing reliable, fruitful network environment for business.
- Develop a deep understanding of the strategy of customers, including their products, brands, positioning, pricing, marketing, and competitive landscape.
- Create and share customer visit reports and action plan with involved team.
- Deliver presentations in regional workshops to customers and distributors.
- Participate in tradeshows, summits and industry events representing IFF.
- Develop a comprehensive knowledge of competitors, including portfolio, value proposition, pricing, footprint, and relationship with customers.
- Gather, analyze, and communicate relevant market and key competitive intelligence within internal stakeholders.
- Provide detailed sales reports with business and competitive analysis.
- Gather demand forecast from customers, update system, and follow up accuracy to guarantee excellent customer experience and improve KPIs.
- Participate in S&OIP meetings. Jointly with customer service, communicate and negotiate POs with customers to align expectations and mitigate risks.
- Liaise with supply chain, quality, logistics and customer service to ensure high level service to customers and distributors.
- Provide sales projection and financial statements for credit analysis.
- Bachelor’s degree preferred in technical fields: chemistry, chemical engineering, biotechnology, food engineering and related areas.
- Minimum 10 years of experience in the chemical industry.
- Minimum 5 years of proven work experience in sales roles.
- Minimum 3 years of experience in sales of specialties for Home Care, Laundry, Institutional and Industrial Cleaning, or Textile.
- Fluency in Spanish and in English, both written and oral.
- Exceptional capacity to build and nurture relationships with key stakeholders of different levels of customers organizations.
- Excellent interpersonal communication, influencing and presentation skills.
- Organized, curious, business-oriented and results-driven.
- Excellent negotiation skills, both with customers and internal stakeholders
- High capacity to managing multiple tasks and projects simultaneously.
- Ability to lead and interact with multicultural teams.
- Ability to set priorities and focus on most relevant tasks and projects.
- Capacity to adapt to fast changing environments and different scenarios.
- Proactive, self-motivated, self-starter, initiative and finishing skills.
- Willingness to travel 50 - 70% of the time.
- Solid experience working with CRM. Preferably Salesforce.
- Knowledge on MS Office (Power Point, Data analysis in Excel/pivot tables).
- Systematic approach, analytical thinking, and problem-solving skills.
- Ability to work with remote collaborators.
- Previous experience managing Latin America countries.
- Previous experience with enzymes and biotechnology.
- Previous experience with Textile segments
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