Mercosul Line is part of the CMA CGM Group, a world leader in maritime transport and logistics. Mercosul Line is one of the leading players in Brazil's domestic container shipping market. It offers comprehensive and integrated services for greener transportation.

Describing the main attributions of the position.

To Support the Strategy

Establish a daily routine and panel to look after CRM Process Optimization

Set best Technology & Methodology Evaluation to the team

Follow up best Sales coverage model and territory Planning (cost efficiency)

Support High level planning and goal Setting

Data analysis and drive actions (received from other teams – Idle, Overdue, write-offs, downfalls)

Create format and push for better Sales Forecasting using CRM data (data also used for equ forecast)

Performance Improvement

Set the Lead Management process when received by trade team (BI) and follow up to make sure to extract the best of it.

Control Compensation and Incentive plans

Implementation of sales Methodology and best practices

Identify KPIs and Sales metrics that will drive expected results

Technology

Drive Adoption and customization of a CRM

Plan and create Integration of apps and tools (simplification)

Tools to improve Communication management (leads to mkt, massive mailing, ask for more)

Data management and Reporting

Tasks automation

Sales Operations

Company’s Products training

Support Sales techniques training (SEA)

Maintain an Onboarding process to new talents

EDUCATION & EXPERIENCE REQUIREMENTS

Degree: Bachelor’s degree in Administration, Business Management, Logistics, Business Administration, International Trade or similar areas.

IT and System Requirements: High knowledge of Office tolls (Excel and Power Point)

Language: Fluent English

Experience: Experience with process improvements

Previous experience in a sales/business development/account management role will be seem like a plus.

Friendly and confident communicator with excellent verbal and written communication skills.

A flexible “can do” attitude.

Accuracy and attention to detail.

Creative and process improvement mindset to transform/improve processes constantly.

Come along on CMA CGM’s adventure