MoEngage Inc

Solutions Consultant - Brazil

São Paulo

November 19, 2024

About Mo Engage:
Mo Engage is a leading Marketing Technology Solution provider, empowering brands to drive personalized customer engagement and retention across multiple channels like email, web, SMS, and mobile. Our clients include top names like JP Morgan Chase, T-Mobile, Poshmark, Sound Cloud, Garmin and 1200+ others globally. With a presence in 35 countries, Mo Engage is a recognized leader in the industry, powering over 1 Trillion messages last year! But don’t just take our word for it
  • Customers’ Choice Vendor with 4.8/5 from 450+ reviews in the Gartner ‘Voice of the Customer’ report for Multi-channel Marketing
  • Forrester Wave Strong Performer in its 2023 report on Cross Channel Marketing Hubs
  • Great Place to Work® Certification in India and the United States
Requirements
  • Obsessed with solving customer problems.
  • Passionate commitment to proactively closing sales deals by creating a powerful value proposition that appeals to senior non - technical leaders
  • 5+ years of experience in a sales/solutions engineering role, with experience in the B2B SAAS space for enterprise accounts
  • A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture and the unique opportunities mobile apps bring
  • A firm understanding of the challenges faced by B2C & B2C marketers and should be able to formulate firm strategies to tackle the same
  • Superior organisational skills working with multiple customers and can switch context quickly throughout the day with various competing demands
  • Technical experience/understanding in any of the following areas: Mobile & web platform, Saa S architecture and ESP architecture
  • Good technical knowledge to help clients make appropriate customizations
  • Experience running Proof of Concepts with a high conversion rate
  • Background in Customer Success, Account Management , project management, or technical pre-sales of digital techniques such as ad platforms and networks, marketing automation etc. is a good to have
Responsibilities
  • Understands and qualify customer goals and effectively articulate Mo Engage's ability to bring value to customers
  • Understands the concept of ‘needs based selling’ and articulates and communicates using that language
  • Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into Global companies
  • Assist in sales stages such as demonstrations, Proof of Concept presentations (POC), RFP responses & business justification
  • Ensure the success of customer POCs through effective management of success criteria, planning and execution
  • Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales
  • Maintaining awareness of internal roadmap and new product features to evangelise with customers and their feedback to Mo Engage product management and engineering teams
  • Influence the improvement of Sales Engineering processes and practices
  • Continuously learn and update skills and keep aware of industry trends in the Mar Tech space
What We Offer:
  • Passionate team and cutting-edge technology.
  • Competitive compensation.
  • Personal & Professional growth
  • Dynamic and supportive work environment.
  • Flexible work/life balance with generous PTO policy
  • Medical, Dental, Vision, Life Insurance, Health Advocacy, Employee Assistance Program
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