Apply for Application Production Support Role at US Tech Solutions Private Limited

Canada Job Openings

US Tech Solutions Private Limited

Application Production Support

Montreal

FULL TIME

October 18, 2024

Duration:12 months contract
Job Description:

The IT Application Production Support Team Investment Funds Services is part of the Information. Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives, regulatory changes and reengineering of existing applications to improve functionality and efficiency.
Department Overview
The newly formed APS Team will offer services from Montreal as part of the IT Production Canada platform and is looking for suitably a qualified analyst. The Team will support a number of critical applications which are under high-availability constraints. These services range from providing technical and functional assistance to supporting projects and deliveries.
The Team will have focal attention of the Regional Management, and its success is crucial for the Business.
Reporting Line
The APS Analyst will report to the Head of BP2S APS

Experience:
The primary purpose of the job is to ensure day-to-day quality of service of live applications to end-users
by:

Diagnosing and resolving incidents
Answering user requests
Monitoring production environments
Developing a good understanding of the existing application (functional and technical)
Ensure daily communication & transition with teams from other time zones
This position implies On Call Duties, to cover for eventual Incident that may occur during the weekends, bank holidays as a level 2 for other locations.
The position consists in providing support for the corresponding list of applications in a cross-regional environment, in a follow-the-sun model. It also encapsulates Incident, Change, Problem, Service Request and Release Management as part of the Service Management catalogue in line with the defined Standard Operating Procedures. Being a follow-the-sun model, candidates will be expected to work on different alternating shifts.
Candidates having an exposure to ITIL V3, capable of participating critical initiatives within the Team, interact with Quality Control and Reporting Teams in the production of Key Performance Indicators and exposure/experience towards follow-the-sun support model may be favored.
In addition, having technical and functional experience with applications like (but not limited to) SWIFT, Cash Pooling, Bloomberg, Data warehousing, Regulatory reporting and other financial/business applications will be favored.

Skills:

Expert knowledge in SQL queries (Sybase T-SQL mandatory, Oracle PL/SQL would be an advantage) and DBMS concepts (Sybase Replication Server would be an advantage)
Expert knowledge experience of working in Unix environments and Shell scripting er Windows
Good knowledge experience of working in Mac OS environments
Knowledge of programming languages (C, C++, C, Net, VBA, APS Net, Java, 4D) would be an
advantage. Knowledge of Excel macros would be an advantage
Knowledge of Schedulers (Autosys, Control M), ETL tool (Datastage WTX) and file transfer tools (CFT) would be an advantage
Investment Banking/ Capital markets knowledge
Knowledge of ITIL
Incident management
Knowledge of cloud computing
Knowledge of Dynatrace.
Candidates must have a minimum of 4 years of experience in a similar role. He/she must be experienced in providing multi-disciplined technical support as part of a team, and have practical knowledge of performance and capacity management from an application, database and network perspective as well as strong aptitude for automation.
Nice to have Mac knowledge

Education:
· Bachelor's degree or higher or equivalent combination of education and experience
· Good French verbal communication skills are a plus, fluent English communication is a must
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Sapna
Email: sapna.s@ustechsolutionsinc.com
Internal Id: 24-24200
Job Type: Full-time
Pay: $54.00 per hour
Schedule:

8 hour shift
Morning shift

Work Location: Hybrid remote in Montréal, QC

We regret to inform you that this job opportunity is no longer available as it has expired

New Job Alerts

Sister Sophie Ltd.

English Instructor - K12

Markham

FULL TIME & PART TIME

November 26, 2024

View Job Description

Lynx Design

Technicien(ne) en ébénisterie / ébéniste – Fabrication de cabinets pour véhicules récréatifs

FULL TIME

November 26, 2024

View Job Description

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description

CANADA CARTAGE

Coordonnateur des Opérations - Jour

Bois-des-Filion

November 26, 2024

View Job Description

Royal Bank of Canada

Directeur(rice), Adjoint(e) de succursale

Montreal

FULL TIME

November 26, 2024

View Job Description

Air Canada

Chef des Programmes - Installations - Temporaire

Dorval

November 26, 2024

View Job Description

Qualcomm

FY25 Intern - AI and DSP Applications Engineering Internship - Canada (16 months)

Markham

October 7, 2024

View Job Description

CONTROLEUR

Pointe-Claire

November 26, 2024

View Job Description

Career Connections Canada Inc.

Electrical Assembly Technician / Electrical Wiring Technician (Non-Engineering)

Milton

FULL TIME

November 26, 2024

View Job Description

Eassons Transportation Group

Truck Driver (AZ Class Experience Required + Cross Border)

Brampton

FULL TIME

November 26, 2024

View Job Description

OSL Direct Services

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description

CANADA CARTAGE

Coordonnateur des Opérations - Jour

Bois-des-Filion

November 26, 2024

View Job Description

Royal Bank of Canada

Directeur(rice), Adjoint(e) de succursale

Montreal

FULL TIME

November 26, 2024

View Job Description

Air Canada

Chef des Programmes - Installations - Temporaire

Dorval

November 26, 2024

View Job Description

Secure Energy

Commercial Operations and Field Sales Representative

Saskatoon

November 26, 2024

View Job Description