Canada Job Openings
True North Hostelling Association
Assistant Manager - Jericho Beach
Vancouver
November 18, 2024
What's in it for you
- Proximity to beaches and forest trails when you finish your shift and a nice bike ride to Downtown.
- Tons of opportunities to experience Vancouver in your time off as you become a local expert—free and discounted activities, free hostel stays within the HI Canada network and more.
- Visit other hostels (weekend in Whistler!)
- -you won’t find anything cheaper in Vancouver!
- Being part of a not-for-profit organization that embraces sustainable tourism.
- Room for growth and discovery! Many of our leaders started out on the front lines, and we’re eager to promote from within and provide opportunities to try out different roles.
- A flexible schedule to enjoy the beach, grab a bike to explore the city or go on a hike in the mountains after your workday!
What you will be doing
The Assistant Manager is primarily responsible for helping the hostel team to deliver the best possible customer experience. This includes coaching and training, delegating, following-up on daily tasks, and ensuring adequate department coverage. The Assistant Manager is responsible for guest-facing activities, group bookings, inventory management, and leading health and safety. The Assistant Manager leads the Front Desk team and ensures adequate coverage to meet guest needs. The Assistant Manager is also the main point of contact for our off-season student housing.
What we look for
- You are a problem-solver with great organizational skills and a can-do mentality – whether it’s resolving a guest issue or implementing new staff procedures, you look for effective ways to find the best solution, all while maintaining a positive attitude.
- You have clear, concise communication skills. You are very comfortable using computers. Experience with scheduling, accounts reconciliations and property management systems are a plus.
- You have proven leadership skills with a strong sense of professional empathy when working with staff, guests, management and partners.
- You have an interest in travel, sustainability, and making hostel life awesome!
Join our community
If everything you read above got you excited, you'll be a great fit for our team. Whether you're on a working holiday and this will be a short stop on a longer trip, or you're looking to stay connected to the hostel lifestyle by working among travellers, this is the kind of place for you.
Background Checks
As part of our standard hiring procedure, successful candidates will be subject to comprehensive background checks. These checks may include employment verification, reference checks, educational qualifications verification, and criminal record checks where applicable.
About HI
We love travelling. To us, travel isn’t just about going places, it’s also about meeting people, discovering cultures, eating new food and most of all, learning how people do things differently than we do back home.
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