Benefits Lead - Canada - Canada Job Openings

Canada Job Openings

Arc'teryx

Benefits Lead - Canada

North Vancouver

FULL TIME

November 14, 2024

Department: People & Culture

Reports to: Manager, Benefits

Location: North Vancouver, BC or Hybrid/Remote

Your Opportunity at ARC’TERYX:

As a Benefits Lead - Canada, you serve as a subject matter expert and play a leading role in administering and supporting the Arc’teryx employee experience through our Canadian benefits plans, leaves, wellness and retirement programs. You support the full cycle of program design, delivery and implementation, administration, communication, and reporting, as well as policy development and process improvements.

This role is based out of our North Vancouver office and is open to hybrid remote work. Business operations occur in Pacific Time zone. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The People & Culture Total Rewards team operates in strategic partnership with the business to grow and scale our compensation and benefits services and programs. We seek to drive greater organizational alignment through the continued evolution of our total rewards programs, while fostering a culture of belonging that generates high-performance, strength-based teams, and values-based leadership.

If you were in the Benefits Lead – Canada role now, here are some of the core activities you would be doing:

- Contributing to the design, delivery and implementation of the company’s employee total wellbeing programs related to group health and dental benefits, wellness, leaves and absences, retirement, recognition and additional perquisites
- Performing auditing and reporting requirements in compliance with the CRA
- Providing consultation to key internal stakeholders, including Arc’teryx People & Culture team, and business partners on program awareness, policies and best practices
- Building strong rapport and managing escalations from all employee benefits tickets with key internal and external stakeholders to identify timely solutions and process improvement
- Providing recommendations on technical ticketing system efficiencies/automation and determining effectiveness or benefits categories based on data extracts and reporting, SLA’s and evolving programs and perquisites
- Reviewing data and feedback from employee listening channels including surveys and diversity councils and identifying gaps to provide recommendations on employee education campaigns, curated communication and program adjustments
- Supporting the design and management of Paid Time Off programs and other perquisites
- Regularly auditing and reporting on program performance, trends, employee data integrity and providing costing analysis and impacts of future programs
- Managing case escalations from disability management programs (Short-Term and Long-Term) with a high degree of sensitivity, partnering with business partners, people leaders and health and safety on program requirements and return to work accommodations
- Providing internal Payroll and HRIS teams direction on program configurations and accurate employee and employer premiums calculations and top-up payments
- Actively participating and leading benefits projects, including annual open enrollment and implementations including Human Resources Information System (HRIS) such as Workday and ADP. Leading testing and configuration requirements
- Participating in other total rewards projects and duties, as assigned

Here are some of the things you could be working on in the future:

- Developing the communication strategy, tools and employee self-service resources and assets to enhance the awareness and understanding of the company’s benefits and total wellbeing programs
- Leading the implementation and championing the usage of new benefit programs and/or policy changes. Collaborating with internal and external partners to propose market leading programs that are authentic to Arc’teryx
- Regularly reviewing internal and external carrier process improvements to better support a seamless employee experience
- Regularly reporting and auditing of data related to enrollments, program utilization and projected costing for annual budget cycles and other initiatives

Are you our next Benefits Lead - Canada?

- You have a post-secondary education in Human Resources or Business (or the equivalent experience), with 5+ years’ working experience with a Canadian or global benefits environment
- You have a strong knowledge of Canadian benefits-related legislation, with the ability to learn and understand emerging Canada and global regulations
- You have or would like to obtain a CEBS GBA 1 and GBA 2 designations
- You possess strong vendor and relationship management skills
- You have a good understanding of benefit program processes, benefit plan details and government mandated benefits
- You have strong analytical skills, with the ability to manipulate large amounts of data.
- You have a mindset of continuous improvement, and you challenge the status quo, implementing process improvements as possible
- You have a strong customer service orientation, able to establish collaborative working relationships with stakeholders at all levels
- You can handle sensitive and confidential information in an appropriate manner.
- You effectively balance autonomy and collaboration
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it

$91,000 - $114,000 a year

A reasonable estimate of the pay range is CAD$91,000 - CAD$114,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

We regret to inform you that this job opportunity is no longer available as it has expired

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