Accident Benefits Claims Representative

Canada Job Openings

Intact

Vancouver

FULL TIME

October 16, 2024

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for Accident Benefits Claims Representatives to join our growing team!

What you'll do here:

Analyze and interpret insurance policy wording to determine coverage and evaluate entitlements that are fair and equitable
Communicate in a timely and respectful manner with customers, claimants, lawyers and insurers to settle claims and report findings and settlements
Conduct investigations and identify additional information such as medical examinations, customer medical or employment history as required to clarify and/or justify a claim
Ensure all cases are clearly documented and meet our legislative requirements
Identify process improvement needs and recommend changes to policies or procedures to improve quality service and competitiveness

What you bring to the table:

1+ years of claims adjusting experience required (Auto, Property, Accident Benefits, Total Loss, Casualty, Specialty)
Accident Benefits claims handling is preferred
Alignment with IFC company organizational values
Medical knowledge is an asset
Working toward the Chartered Insurance Professional (CIP) designation is an asset
Have a strong ability to multitask and thrive in a fast paced environment
Demonstrate strong negotiation and decision-making skills
A critical thinker when it comes to approaching complex problems in time-sensitive situations and with minimal supervision
A skilled communicator, allowing you to foster favorable business relationships
Have a keen ability to listen to others with the goal of gathering information, allowing you to efficiently evaluate a situation
Go above and beyond for our customers and your colleagues because you truly want to make a difference
Have strong desk management and organizational skills
Excellent written and verbal communication skills

Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:
$44,200.00 - $66,400.00
What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

We regret to inform you that this job opportunity is no longer available as it has expired

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