Canada Job Openings

THE SHEPHERD'S CALL

Call Operator

Ottawa

FULL TIME & PART TIME

October 27, 2024

Overview
We are a dynamic call center based in Canada, committed to delivering top-notch customer service and support to our clients. We are currently looking for motivated and reliable individuals to join our team as Call Operators.
Responsibilities:
  • Answer incoming calls and assist customers with inquiries.
  • Provide accurate information and resolve customer issues.
  • Handle customer complaints and escalate issues when necessary.
  • Record and maintain detailed call logs.
  • Work closely with team members to ensure consistent and high-quality service.
  • Perform administrative tasks related to call handling.
Requirements:
  • Previous experience in a call center or customer service role is an advantage.
  • Excellent verbal communication skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficiency with computer systems and office software.
  • Strong problem-solving skills and attention to detail.
We Offer:
  • Competitive salary of 22.2 CAD per hour.
  • A positive and supportive work environment.
  • Opportunities for career growth and development.
  • Flexible work schedule.
If you're ready to join our team and meet the qualifications, click the "Apply" button to submit your resume and cover letter. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: From $22.20 per hour
Benefits:
  • Employee assistance program
  • Flexible schedule
  • Paid time off
Schedule:
  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
Experience:
  • Customer service: 1 year (required)
Work Location: In person
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