Canada Job Openings

Rodd Hotels and Resorts

Central Reservations Agent

Charlottetown

FULL TIME

September 23, 2024

Rodd Hotels and Resorts, Atlantic Canada's largest privately owned Hotel Chain is seeking a customer service oriented person to join our team as a Central Reservation Agent
Job Summary: Working out of our Central Reservation Office in Charlottetown, answer calls from our toll free number and make reservations for guests at one of our seven Hotels or Resorts . Provide exceptional guest service, as you help each guest plan their vacation, book golf and relay information about each of our locations throughout the Maritimes,
Skills, Abilities and Qualifications
  • · Customer service oriented, genuinely likes interacting with people
  • · Excellent communication skills
  • · Good listening skills, able to read and respond to guest needs.
  • Bilingualism French & English considered an asset
  • · Ability to adapt to new situations
  • · Team Player
  • · Proven ability to multi-task
  • · Good at problem solving with the ability to generate new ideas and solutions.
  • · Detail oriented
  • · Good Computer Skills, working knowledge of Microsoft Word and Excel programs
  • · Excellent organizational and time management skills
  • · Positive attitude and energy with strong emotional intelligence
  • · Willingness to learn
Job Types: Full-time, Permanent
Pay: From $16.50 per hour
Benefits:
  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
Schedule:
  • Day shift
  • Evening shift
  • Morning shift
  • Weekends as needed
Experience:
  • customer service: 1 year (preferred)
Work Location: In person
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