Canada Job Openings

Indigo Park Canada

Central Monitoring Attendant

Mississauga

PART TIME

October 18, 2024

We are currently seeking a Central Monitoring Attendant for our Toronto Pearson Airport location. The Central Monitoring Attendant is responsible for monitoring the communication, parking and camera systems, assisting customers seeking help during the process of parking on upon entering and exiting of the parking lot and making payments.
Why Join Indigo?

Employee Referral Bonuses
Sites easily accessible by public transit
Parking during your shifts
What Would You Be Doing?

What Would You Be Doing?

Greet, welcome, and assist customers with any questions or inquiries
Monitor the communication, parking and camera system
Support customers with their use and navigation of the parking facilities and equipment
Review and complete camera and system check at the beginning of every shift.
Process customer transactions using a variety of payment methods in a quick and accurate manner
Inform and advise customers and clients on our products and services
Ensure that all defective ticket outputs are validated before allowing the customer to exit the premises
Keep the office tidy and organized throughout shift in order to deliver an efficient customer service
Maintain tracking logs
Other duties as required

Working Conditions

Operation may run 7 days a week, 24 hours a day
Office environment, working independently.
Must be able to sit and/or stand for long periods of time

What Are We Looking For?

Minimum 2-3 years of customer service experience is required
Strong communication and written skills with an open attitude to take direction and feedback
Proven customer service-oriented attitude
Excellent problem-solving skills
Ability to work efficiently under pressure in a fast-paced environment
A strong team player who can work independently with minimal supervision
Bilingualism (English and French) is a strong asset
Results-oriented individual with a concern for accuracy and customer relations
Exceptional time management and organizational capabilities
Ability to work comfortably using Word, Excel and technology and computers in general

The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.
#IPC2
Job Type: Part-time
Expected hours: 16 per week
Benefits:

Dental care
On-site parking

Schedule:

8 hour shift
Day shift

Education:

Secondary School (preferred)

Licence/Certification:

Security Guard Licence (preferred)

Work Location: In person

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