Parking Attendant (Full-time, Permanent)
Looking for a job where you can positively impact people every day? With competitive compensation and room for advancement, come join our dynamic team and discover what top notch parking service is all about!
Indigo is a world leader in parking management and urban mobility solutions. For more than fifty years, Indigo has been transforming its customers’ parking experience by multiplying innovations and providing personalized solutions. Active in eleven countries, Indigo is now one of the major players in the parking industry.
We are currently seeking a motivated, reliable, and outgoing team player to join our Atlantic Canada team as a Parking Attendant, based at the Dartmouth General Hospital.
WORK SCHEDULE:
Monday to Friday, 10:30 AM to 7:30 PM
Additional hours, including weekends, are occasionally required as operations dictate.
Access to reliable transportation is required.
The ideal candidate has the ability to solve problems, the ability to interact with the public and clients in a professional, empathetic and courteous manner, and is a great communicator.
JOB DESCRIPTION:
OPERATIONS:

• Greeting and welcoming guests to the property
• Explaining parking regulations to guests, and direct guests to various locations on the property
• Patrol parking lot and issue notices/tickets for violations to parking policy
• Assisting customers in the use of automated parking equipment, respecting the individual needs of each guest, in person and remotely
• Making change for customers, operating a Point of Sale terminal
• Making minor repairs to equipment
• Cleaning the work area, and parking area as needed, including key sanitization and litter pick up
• Responsible for adhering to all company policies and procedures

CUSTOMER RELATIONSHIP:

• Build positive relationships with customers
• Note the nature of complaints received by customers, and actively help develop and suggest solutions
• Communicate verbally with customers and clients in English

REQUIREMENTS:

• High school diploma or equivalent
• High level of interpersonal skills, including poise and diplomacy
• Previous customer service experience
• Good communication skills, both verbally and written
• Strong work ethic and commitment to customer service
• Ability to work with a team
• Able to work outside in all weather (free uniform provided)
• A valid Canadian drivers license and clean driving abstract is an asset

Indigo Park Canada is the leading provider of parking, transportation, logistical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.
#IPC2
Job Types: Full-time, Permanent
Expected hours: 45 per week
Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (preferred)

Work Location: In person