Canada Job Openings
City of Winnipeg
Clerk B - Customer Service Representative French Bilingual
Winnipeg
FULL TIME
October 14, 2024
As the Customer Service Representative, you will:
- Process and verify payments for Realty and Business Tax Accounts
- Provide accurate information regarding Realty and Business Tax
- Implement Realty and Business Tax calculations
- Perform tasks related to roll and bill production
- Integrates new programs/changes, as related to Realty and Business Tax, into their work
- Facilitates seasonal staff training
- Performs other related duties consistent with the classification
- Excellent verbal and written abilities in both English and French.
- High School Graduation or equivalent.
- Post secondary education accounting, office/business administration or equivalent experience in an office/clerical environment or an equivalent amount of related experience.
- 24 months prior related work experience.
- Interpersonal skills demonstrating an ability to establish and maintain good working relationships with colleagues and internal clients.
- Strong verbal communication skills that demonstrate an ability to effectively communicate complex sensitive information to a diverse client group
- Strong written communication skills.
- Data entry and verification skills with the ability to verify data with accuracy across various sources
- Ability to maintain composure and deal tactfully and diplomatically with difficult situations.
- Ability to exercise sound judgment and react resourcefully under pressure.
- Ability to work independently to coordinate work to meet multiple competing priorities
- Ability to make accurate mathematical calculations.
- Ability to analyze information for accuracy from various sources.
- Strong computer and website navigation skills and the ability to quickly learn and adapt work to new databases and applications
- Demonstrated proficiency in the operation of a personal computer using Microsoft Windows, Word (Basic), Excel and Outlook.
- Knowledge of the functions of the Assessment and Taxation department is an asset.
- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Completion of a Police Information Check, at candidate expense, satisfactory to the City of Winnipeg prior to finalization of employment offer.
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