Canada Job Openings

Thunder Bay Regional Health Sciences Centre

Client Specialist-PT(.4) Patient Billing

Thunder Bay

PART TIME

September 19, 2024

Ref# 24COP152

1 ‑ Part Time (.4) ‑ Client Specialist

Finance Patient Billings

Under the general direction of the Manager, Patient Billing, the Client Specialist, Patient Accounts is responsible for

all clerical and processing duties, patient, insurance and external agency contact in order to collect on all accounts

prior to 120 days of aging. Within defined procedures and time frames the incumbent follows up with patients and/or

insurance, confers with the Manager, Patient Billing on aged accounts, bad debts and adjustments as necessary to

collect accounts and improve processes.

Qualifications:

* Minimum Secondary School Graduation Diploma or equivalent.

* Excellent oral and written communication and interview skills, including pleasant disposition, tact and ability to

communicate effectively with patients and others.

* Excellent organizational skills for task completion and prioritization to meet deadlines under pressure and achieve

performance standards related to collection.

* Sound knowledge of private insurance plans and other insuring agencies is required, with previous experience in a

computerized accounts receivable/collections system.

* Proven speed, accuracy and proficiency in performing calculations and keyboarding.

* Proficiency in personal computer applications, Excel and Word in a networked Windows environment.

* Must be bondable.

Salary Range: $26.588 to 27.221

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

financial and otherwise. All offers of employment to external candidates shall be conditional upon: a satisfactory

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccination of all required doses of a COVID‑19 vaccine approved by Health Canada to Occupational Health &

Safety.

The Hospital is committed to delivering healthcare in a manner that is consistent with Patient and Family Centred

Care. Applicants are required to have a demonstrated knowledge, understanding and commitment to this care

philosophy.

Candidates will have demonstrated adherence to the Hospital's Code of Conduct. Regular attendance at work is

imperative, therefore, all applicants will have to demonstrate a good attendance record to be considered for this

position.

Joining our team means that you will be an integral part of achieving our mission, vision and values.

Our Mission: We provide quality Care to Patients and Families, supported and advanced by research, innovation

and education that is responsive to the needs of the peoples of Northwestern Ontario.

Our Vision: Exceptional care for every patient, every time.

Our Values: Diversity, Compassion, Excellence, Innovation, Accountability

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

minorities, and persons with disabilities to apply and self‑identify. Upon request, accommodations due to a disability

are available throughout the selection process. Additionally we are identified as an English/French speaking health

sciences centre and encourage bilingual candidates to apply.

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. on Thursday, 26 September, 2024.

Internal applicants may apply via the job posting page on the i Ntranet. External applicants must apply through our

website.

Posted: September 19, 2024

COPE

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