Job Description :

• Administers payroll, accounts receivable, accounts payable
• Administers hiring and recruitment process including new hire paperwork
• Administers HR functions, including personnel files, training compliance and department minutes
• Completes general administrative work requirements as assigned
• Manages the concierge department, including formulating and maintaining schedules, providing training, support and coverage
• Manages the Housekeeping department, including formulating and maintaining schedules, provides training, and supporting the Housekeeping supervisor.
• Performs regular audits of concierge/housekeeping team
• Participates in budget process as directed
• Supporting Marketing & sales where required
• Participates in corporate initiatives as requested
• Participates in weekend manager on duty rotation
• Other duties as required

• Diploma or certificate in bookkeeping or managerial accounting along with previous experience executing administrative tasks in hospitality setting or similar environment
• Post secondary education in hospitality, business management, or related filed
• Experience with accounting/payroll systems
• Previous experience managing payroll, benefits, accounts receivable, and accounts payable as well as managing staff
• Ability to communicate fluently in English
• Proven ability to manage and lead others
• Exceptional business writing skills and a high level of proficiency working with computers including Microsoft Excel

• Superior customer service skills with both residents and employees and seeks ways to maintain, improve and advance these standards
• Customer service driven with a passion for working with seniors
• Ability to manage the administrative office, including supplies and equipment, the concierge department, including scheduling, training, and performance management as well as coordinate the recruitment and hiring process
• Willingness to participate in corporate initiatives and weekend manager on duty rotation
• Strong knowledge base regarding current applicable legislation, including employment standards and the Retirement Homes Act
• Capable of basic troubleshooting of computer systems, including networking and office equipment
• Competent team-builder with coaching and conflict resolution skills