Corporate Sales Consultant
The Corporate Sales Consultant at Chartwell Retirement Residences is responsible for the leasing of the rental suites to maintain optimal occupancy levels in the retirement communities across Western Canada. This person would be dedicated to a home based on vacancy and opportunity. The Corporate Sales Consultant is responsible for all aspects of the sales process, lead generation, personal visits and additional visits to advance the sale. They will also provide sales support for all sales and marketing events.
This position requires extensive travel throughout Western Canada.
Location: Lower Mainland/Vancouver Island.
Key Activities:
Main Responsibilities
Sales:

• Mine the CRM database and advance the sale with all Prospects.
• Manage telephone inquiries, Contact Centre leads, walk-ins and emails inquiries and convert to personal visits and permanent move-ins.
• Conduct personal visits and close sales through lease signings.
• Conduct purposeful follow-up with Prospects in database.
• Schedule next activity with any Prospects without a next step and reduce past dues.
• Transition current Prospects from hot, warm and cold.
• Successfully execute the Chartwell sales process.

Marketing:

• Coordinate and facilitate marketing events as outlined to drive new contacts and leads

Team Up:

• Actively participates in the daily Team Up and the weekly management meeting to provide updates regarding new prospects, personal visits, marketing events, and other sales related information.
• Works closely with the Health and Wellness Manager and adheres to the home’s process and guidelines for new residents.
• Works closely with the Life Enrichment Manager and Food Service Manager to optimize and sell the value of the services.
• Provides daily updates to the GM regarding sales activities and results.

Reporting

• Tracks daily sales activity in the CRM database.
• Inputs accurate and detailed notes in the CRM database.
• Participates in weekly update calls with VP, Operations and Sales, and DRS.
• Provides the GM with daily updates regarding sales activity and results.

Resident Relations:

• Ensures a smooth transition for the new resident by supporting the transfer of relationship to the General Manager as well as other members of the management/leadership team

Regulatory Compliance:

• Prepares Residency Agreements for G.M. to review and sign; and maintains pertinent records (as required).
• Attends mandatory sales training.

Other:

• Ensures the confidentiality of information relating to residents, families, colleagues, prospective residents, and Chartwell Retirement Residences, etc.
• Is aware of employee and supervisor’s responsibilities.
• Follows all health and safety policies and procedures.
• Works safely to reduce the risk of injury to self, co-workers, and residents.
• Is alert to, remedies, and promptly reports all actual or potentially hazardous situations.
• Wears personal protective equipment (or clothing) as required by task, MSDS, or residence policy.
• Practices our corporate values of R.E.S.P.E.C.T.

Qualifications
Experience:

• Must have retirement industry experience.
• Experience in generating sales relationships.
• Experience in marketing and/or customer service.

Education:

• Successful completion of secondary school or equivalent.
• Post secondary education in related field a benefit

Skills & Abilities:

• Results Driven: Manages activity to drive sales results.
• Perseverance: Tenacious – continues no matter what the obstacle.
• Influencing: Ability to persuade and influence others. Persuades people to make decisions.
• Prospecting: Conducts timely and purposeful follow up.
• Planning and Prioritization: Plans and schedules daily sales activity to drive results.
• Team Up: Engages residence team members to achieve success in sales.
• Demonstrates Accountability: Own It, focused on sales.
• Commitment to Service Excellence: Looks through Lens of the Customer (internal, external).

Special Requirements

• Criminal record check and vulnerable persons search.
• Must be prepared to respond to emergency situations.
• Must be willing to work the hours necessary to best respond to sales traffic thus ensuring optimal occupancy.
• Valid provincial driver’s license required as is access to a vehicle

About Us
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Job Type: Full-time
Pay: $65,000.00-$70,000.00 per year
Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Company events
• Discounted or free food
• Paid time off
• VRSP

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person