Canada Job Openings
ATS Healthcare
Customer Service Representative
Vaughan
CONTRACT
November 26, 2024
Located in all major metropolitan cities across Canada, the ATS Healthcare family included over 600 employees that each plays a critical role in our vision of building enduring relationships, by delivering integrated solutions with passion and innovation!
Come join us in making a difference for Canadians coast-to-coast! At ATS Healthcare we partner with the top manufacturers, producers and distributors of pharmaceutical products, medical devices, medical surgical products and equipment, OTC, natural health, and consumer health products.
We are a quality-driven organization that focuses on developing value to our clients and our client’s customers. We want our employees to succeed! If you are unsatisfied with the status quo and amazing at two-way communication, come be awesome with us! We are in the people business...
Position: Customer Service Representative
Location: Toronto, ON
Type of Employment: Temporary Contract– Monday to Friday
RESPONSIBILITIES:
Review, investigate, report and take appropriate action with regards to OS&D, night operations reports
- Enter pickups and respond to customer inquiries via email or phone calls
- Knowledge of designated accounts, i.e. Product, customer expectations
- Maintain designated customer accounts
- Investigate and/or advise customer regarding OS&D shipments/undeliverable shipments
- Coordinate specials or samedays
- Provide verbal POD’s
- Trace shipments
- Ensure all priority alerts or specials are on-time
- * Any additional duties as required
Secondary School Diploma or equivalent experience
- Good computer skills in MS Office: Word, Excel and Outlook
- Good oral and written communication skills in English and French
- Minimum 1 to 2 years experience in customer service
- Grow with us – an average tenure of an ATSer is 5 years and we like to promote from within! We look for ways to enhance careers.
We would like to thank all applicants in advance; however, only those being considered for an interview will be contacted. Please no calls.
*Successful applicants will be asked to complete a background check and provide references from a former employer(s).
Job Types: Temporary, Contract
Contract length: 18 months
Schedule:
- Day shift
- Monday to Friday
- Secondary School (preferred)
- customer service: 1 year (required)
- Transportation/ Logistics: 1 year (preferred)
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