Customer Service Representative - Weston

Canada Job Openings

Saint Gobain

North York

FULL TIME

September 23, 2024

WHY DO WE NEED YOU?
WHAT’S THE JOB?
We are presently looking for a Customer Service Representative at our Weston branch.
Schedule: Monday to Friday
Status: Full Time, permanent, On-site
Here’s what you’ll be responsible for in this role
This position is responsible for ensuring that all incoming customer/sales calls, in person orders and e-mails are serviced thoroughly and professionally, by following through on quoted delivery dates, pricing and resolving customer concerns at one our busiest branches. You will work with a great branch team to deliver the following:

Be an all-around champion who can understand customer needs and advise best solutions for a positive customer experience (customer facing)
Address client inquiries regarding order status and complete order adjustments in a timely manner and creating new customer accounts for sales team
Verify pricing and availability of product with outside sales/customers. Adjust pricing for customers when necessary and apply refunds/returns for customer accounts
Liaise with head office and other branches from across Canada to solicit inventory to meet customers’ needs
Updating, referencing, and maintaining customer accounts in our inventory/CRM system
Enter orders for other branches in accordance with procedures for special materials and interbranch shipping
Updating and referencing the company’s CRM system (Oracle)
Supply and inform clients of pricing, credit terms as well as entering orders in system
Investigate and troubleshoot customer service issues and offer solutions to our customers achieve their goals
Other duties as required.

IS THIS JOB FOR YOU?
Here is what’s important to have to apply:

Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers
Proactive & Positive to think like a customer, act like an owner, provide solutions and execute with impact
2+ years’ experience in a similar role dealing with customer in-person
Exceptional verbal and written communication skills
Strong problem identification and resolution skills
Computer experience: Microsoft Office,
Excellent organizational skills and attention to detail
Enjoys working in a fast-paced customer facing environment.

A TEAM READY TO WELCOME YOU
We offer excellent training programs, opportunities for advancement, a comprehensive benefits package, as well as a stimulating and exciting work environment.

Besides a great work culture where we work hard, while trying to have fun with various events, regular companywide activities geared towards our employees and a strong safety culture
Excellent healthcare benefits package
Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program.
Financial Security: Competitive RRSP plan
Volunteer Day off: Give back to the community – each employee has one paid day a year that they can use towards volunteering their time and effort with a registered charity.
Live Well Program: Rewarding you for living a healthy lifestyle.
And more!

A LITTLE MORE ABOUT US
HERE WE ‘GROW’ AGAIN!
On July 29, 2022 Saint-Gobain completed the acquisition of Kaycan, a manufacturer and distributor of exterior building materials in Canada and in the United States. With this acquisition, Saint-Gobain reinforced its worldwide leadership in light and sustainable construction by becoming the top siding player in Canada. We are excited to add new complementary products to our already broad offering of exterior building solutions.
In support of this acquisition, Saint-Gobain has an exciting career opportunity for a Customer Service Representative at our Weston branch to join our team.

Legal Statement
Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Job Reference: CAN00883

We regret to inform you that this job opportunity is no longer available as it has expired

New Job Alerts

Sister Sophie Ltd.

English Instructor - K12

Markham

FULL TIME & PART TIME

November 26, 2024

View Job Description

Lynx Design

Technicien(ne) en ébénisterie / ébéniste – Fabrication de cabinets pour véhicules récréatifs

FULL TIME

November 26, 2024

View Job Description

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description

CANADA CARTAGE

Coordonnateur des Opérations - Jour

Bois-des-Filion

November 26, 2024

View Job Description

Royal Bank of Canada

Directeur(rice), Adjoint(e) de succursale

Montreal

FULL TIME

November 26, 2024

View Job Description

Air Canada

Chef des Programmes - Installations - Temporaire

Dorval

November 26, 2024

View Job Description

Walmart Canada

Customer Service Manager

Wallaceburg

PART TIME

September 22, 2024

View Job Description

Talbot Arm Motel Limited

Customer service cashier

Destruction Bay

FULL TIME

September 22, 2024

View Job Description

Steam Dry Canada

Customer Service Call Centre Agent

Calgary

FULL TIME

September 22, 2024

View Job Description

Magasinier temporaire (temps plein)

Lasalle

Pointe-Claire

November 26, 2024

View Job Description

Career Connections Canada Inc.

Electrical Assembly Technician / Electrical Wiring Technician (Non-Engineering)

Milton

FULL TIME

November 26, 2024

View Job Description

Eassons Transportation Group

Truck Driver (AZ Class Experience Required + Cross Border)

Brampton

FULL TIME

November 26, 2024

View Job Description

OSL Direct Services

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description

CANADA CARTAGE

Coordonnateur des Opérations - Jour

Bois-des-Filion

November 26, 2024

View Job Description

Royal Bank of Canada

Directeur(rice), Adjoint(e) de succursale

Montreal

FULL TIME

November 26, 2024

View Job Description

Air Canada

Chef des Programmes - Installations - Temporaire

Dorval

November 26, 2024

View Job Description

Secure Energy

Commercial Operations and Field Sales Representative

Saskatoon

November 26, 2024

View Job Description