Canada Job Openings

Wagepoint
Finance Customer Success Specialist
FULL TIME
October 18, 2024
- Oversee daily money movement (Pre-Authorized Debits and Payments) ensuring timely and accurate client payment processing.
- Monitor NSF situations, notify clients, and track for repeated occurrences.
- Assess bad debt cases and coordinate with collections.
- Manage and process client requests, including pay date changes and wire transfers.
- Support the Risk team in fraud investigations by compiling transaction histories and providing documentation.
- Review daily bank files, identifying and flagging potential risks.
- Resolve rejected employee deposits efficiently.
- Provide customer support for any issues related to money movement.
- Reconcile daily cash balances against client liabilities to ensure financial accuracy.
- Assist with daily and monthly reconciliations and other accounting-related projects as required.
- High school diploma; CPA designation is a plus.
- Experience in treasury, banking, or account reconciliation.
- Strong communication and organizational skills.
- Ability to work well under pressure with excellent problem-solving skills.
- Proficient in Excel and other financial tools.
- You have experience in fraud prevention or financial risk management.
- You’ve worked in customer service in a financial or technical environment.
- Impact: Roll up your sleeves and directly contribute to the growth and success of Wagepoint by shaping our workforce.
- Culture: The opportunity to work with the world’s friendliest team, solving interesting problems together with an endless amount of laughter (We work hard, but we always have time for a bad joke or two).
- Growth: Opportunities for professional development and career advancement - we are always, always learning with a growth oriented mindset.
- Innovation: Work in an environment that encourages creativity and new ideas.
- Remote: The ability to work from home, forever! Wagepoint is a remote company, so you don’t have to worry about commuting to an office. Plus, more time with your pets is always a bonus!
The app is ideal for small businesses across North America (US & Canada) who are looking to pay their employees easily and quickly.
Psssst!
Finance
Employment Type
Full Time
Location
Canada - Remote
Workplace type
Fully remote
Compensation
$45,000 - $55,000 / year
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