Front Desk, Oceanside RV Resort – Permanent Full-Time

$18-19.50 per hour + bonus

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience!

We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking for individuals with focus, ambition, and drive to join our team.

Our Parkbridge team is supported with competitive compensation packages, generous performance-based incentives, GRRSP-matching, health benefits, and paid wellness and volunteer days. If you share our vision to help build memories that will last a lifetime, we encourage you to apply today!

This role provides customer service and front desk support to Oceanside RV Resort. We are looking for someone who is the right fit for our team. This is a full-time, permanent position, with hours ranging from 30 to 40 a week to fit your schedule. The Front Desk position will be responsible for the administrative duties required at this busy resort office and fulfill the company's responsibilities to its guests. If you are dependable and have a strong work ethic, we will provide all necessary training.

What’s in it for you:

• Enjoy your work-life balance, with some flexibility in schedule setting and evenings for yourself.
• A competitive hourly wage including GRRSP matching.
• Benefits and an annual bonus are available for permanent contracts after 3 months.
• Opportunity to get outside and enjoy nature and our beachside location.
• An exciting opportunity with a national company that is on the leading edge of the industry
• A chance to learn, and work in a unique and growing market, unlike any other
• A culture of collaboration. Likeminded individuals who celebrate each other’s success

What people say about you:

You are enthusiastic and helpful. You enjoy providing guests with the best possible vacation experience. You have a professional demeanor and always maintain a high level of customer service.

Job requirements:

• Welcome and process guest arrivals and departures, including necessary payments
• Conduct daily site inspections and investigate discrepancies, attending to guest needs and maintaining resort standards (may include occasional light cleaning)
• Process reservations over the phone, online, and in person.
• Facilitate excellent guest experience; proactively deliver tourist/guest information.
• Manage incoming phone calls, emails and in-resort client needs
• Ensuring ongoing communication with team Oceanside and informing the manager of any and all pertinent activities within the resort.
• Create emails, letters, newsletters, posters, and other documents, as required.
• Detailed oriented and takes pride in producing quality documents quickly and to company standards using templates.
• High level of sound and independent judgment, reasoning, and discretion.
• Excellent problem-solving, critical thinking, and organizational skills.

Skills & Abilities:

• Proficient in Microsoft Office including Outlook, Excel and Word.
• Excellent time management, organization and multitasking skills with the ability to prioritize tasks with minimal supervision.
• Reliable transportation is essential.
• Weekend availability is required and shift flexibility is an asset.

Education and/or Experience:

• High school diploma or general education degree (GED); or equivalent combination or education and experience.
• 1-2 years related customer service experience.
• Prior knowledge of the tourism/hospitality industry or campgrounds is an asset.

ABOUT PARKBRIDGE:

Parkbridge is Canada’s leading developer and manager of more than 60 residential communities and 35 recreational RV resort communities. Headquartered in Collingwood, Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its residents and guests by providing welcoming communities with quality amenities. It also offers an attainable path to homeownership through land lease opportunities. Parkbridge is wholly owned by Quad Real Property Group, a global real estate company headquartered in Vancouver, British Columbia, with assets under management of over $70 billion.

APPLICATION INFORMATION:

Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier free and accessible environment. If you have been contacted for an interview and require an accommodation to participate in the recruitment and selection process, please advise, and we will work with you to meet your needs.

Please note that applicants must be able to successfully pass a pre-employment criminal background check.