Legal Aid Ontario

Legal Aid Worker

Toronto

CONTRACT

October 27, 2024

Union: OPSEU - Districts
Job Number: J1024-0362
Job Title: Legal Aid Worker (24 months)
Job Type: Contract
City, Province, Country: Toronto, Ontario, Canada
Job Location: Toronto
Job Category: Customer Service / Customer Associates
Job Classification: S4U
Role Designation:
LAO Workplace Based - Role is physically based in an in-person LAO workplace.
Open Positions: 1
Posting Date: October 28, 2024
Closing Date: November 1, 2024
Salary: $55,200.11 - $82,396.92/Year


Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.


Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

Primary function
This position will primarily be responsible for supporting the district management team with all aspects of district initiatives, projects and functions. The person in this role will report to the Manager of District Operations and will be responsible for a number of administrative activities such as monitoring the virtual duty counsel triage programs, scheduling meetings, organizing training sessions, data collection and reporting, and corresponding with internal and external stakeholders. Additionally, the person in this role will be expected to act as a liaison between the district team and the courthouses as a number of new initiatives are expected to be implemented this fiscal year.

While this position is based out 20 Dundas Street Toronto, the Legal Aid Worker may be asked to attend other locations where LAO services are provided in the City of Toronto.
Job duties may be expanded to include assisting clients within the Toronto Criminal and Family Law Services as well as the opportunity to learn and assist with various district duties.

Home Location: Toronto Provincial Office
Secondary Location: Ontario Court of Justice at 311 Jarvis Street, 47 Sheppard Avenue, Community Legal Clinics, and any other location in Toronto where Toronto district services are provided.

Key accountabilities
Overall Support:
  • Assist district management team and courthouse managers with a variety of administrative tasks on a daily basis
  • Supporting the district management team with the virtual triage DC program
  • Supporting the district management team with scheduling in the criminal and family courts as required
  • Manage a high volume of work and have the ability to compile information for statistical purposes, analysis and reporting
  • Assist with the implementation of new district initiatives and projects (i.e. New Toronto Courthouse)
  • Coordinate outreach work with Clinics and other community agencies to promote and expand service delivery and support integrated service opportunities
  • Liaise with internal and external legal service providers to ensure seamless client service
  • Act as a backup resource for LAWs in courthouses if required

Panel Management and Complaints:
  • Support the district in managing a high volume of private bar lawyers and client complaints
  • Draft letters, emails and schedule for the Director General
  • Update, prepare and review reports related to roster management
  • Work with other LAO departments to gather information on panel lawyers

Administrative Support:
  • Provide general information by responding to in-person, written and phone inquiries from lawyers, clients and other legal system partners
  • Provide support to the district management team by scheduling meetings, processing monthly expenses, and other duties as assigned
  • Develop agenda for regularly scheduled meetings; attend and take minutes

Stakeholder Events/Meetings:
  • Organize the annual Criminal Law Conference in partnership with courthouse managers
  • Setup information sharing sessions with Clinics and local agencies to encourage better integration of service delivery
  • Attend local fairs, legal aid events, and clinic related events as required
Required skills & experience
  • Experience with direct client service
  • Experience with criminal, family and refugee/immigration law
  • Possess significant knowledge of LAO priorities, policies and procedures
  • Experience with drafting letters, business notes and memos
  • Project management experience
  • Relevant administrative skills
  • Experience with data analysis and preparing statistical reports Technical Skills:
  • Intermediate to advanced knowledge of Share Point, Excel, Outlook, Word, and Microsoft Teams
  • Intermediate to advanced knowledge of People Soft and other programs used by LAO
  • French language skills would be considered an asset

To apply submit a cover letter & résumé.

Only those candidates selected for an interview will be notified by email.

This position is collectively represented by OPSEU and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.
Note: If a permanent employee, currently represented by OPSEU, is the successful candidate for this opportunity, they will return to their home position at the conclusion of this assignment, if the position continues to exist.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position. Already have an Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com

New Job Alerts
Sister Sophie Ltd.

English Instructor - K12

Markham

FULL TIME & PART TIME

November 26, 2024

View Job Description
Lynx Design

Technicien(ne) en ébénisterie / ébéniste – Fabrication de cabinets pour véhicules récréatifs

FULL TIME

November 26, 2024

View Job Description
Robert Half

CONTROLEUR

Pointe-Claire

November 26, 2024

View Job Description
Career Connections Canada Inc.

Electrical Assembly Technician / Electrical Wiring Technician (Non-Engineering)

Milton

FULL TIME

November 26, 2024

View Job Description
Eassons Transportation Group

Truck Driver (AZ Class Experience Required + Cross Border)

Brampton

FULL TIME

November 26, 2024

View Job Description
OSL Direct Services

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description
CANADA CARTAGE

Coordonnateur des Opérations - Jour

Bois-des-Filion

November 26, 2024

View Job Description
Looking for similar job?
Via HFR

Executive Assistant, Legal Affairs & Corporate Secretariat

Montreal

FULL TIME

October 10, 2024

View Job Description
BDO

Legal Administrative Assistant

Vancouver

FULL TIME

October 10, 2024

View Job Description
University of Saskatchewan

Legal Counsel

Saskatoon

FULL TIME

October 10, 2024

View Job Description
Farm Business Consultants

Paralegal in Corporate Services

Calgary

October 10, 2024

View Job Description
MY CANADA SOLUTIONS INC

Legal assistant - immigration

Mississauga

FULL TIME

October 10, 2024

View Job Description
SpenceDrake Tax Law

Tax Paralegal or Legal Assistant

Toronto

FULL TIME

October 12, 2024

View Job Description
See What’s New: Legal Aid Ontario Job Opportunities
Legal Aid Ontario

Duty Counsel - Criminal and Family

Perth

FULL TIME

November 18, 2024

View Job Description
Legal Aid Ontario

Roster Management Officer

Toronto

CONTRACT

October 27, 2024

View Job Description
Legal Aid Ontario

Legal Aid Worker

Toronto

CONTRACT

October 27, 2024

View Job Description
Legal Aid Ontario

Legal Aid Worker (French Bilingual)

Ottawa

FULL TIME

October 14, 2024

View Job Description
View More Jobs by Legal Aid Ontario
New Job Alerts
Sister Sophie Ltd.

English Instructor - K12

Markham

FULL TIME & PART TIME

November 26, 2024

View Job Description
Lynx Design

Technicien(ne) en ébénisterie / ébéniste – Fabrication de cabinets pour véhicules récréatifs

FULL TIME

November 26, 2024

View Job Description
Robert Half

CONTROLEUR

Pointe-Claire

November 26, 2024

View Job Description
Career Connections Canada Inc.

Electrical Assembly Technician / Electrical Wiring Technician (Non-Engineering)

Milton

FULL TIME

November 26, 2024

View Job Description
Eassons Transportation Group

Truck Driver (AZ Class Experience Required + Cross Border)

Brampton

FULL TIME

November 26, 2024

View Job Description
OSL Direct Services

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description
CANADA CARTAGE

Coordonnateur des Opérations - Jour

Bois-des-Filion

November 26, 2024

View Job Description