What is the opportunity?
As a Sr. Network Access Engineer you will be responsible for supporting, managing and designing various Clear Pass policies for different platforms (Wireless, NAC, TACACs and Io T) for RBC’s Telecom and Network Services in a distributed environment and providing audit evidence and reports for various regulations and jurisdictions.
In this role you will be the Level 2 escalation point of contact for various technology partners and for Level 1 network operations staff and participating in global projects and integrations.

What will you do?

• Provide Clear Pass policy design and resolve various network related issues.
• Provide Level 2 for access control for different Clear Pass applications: NAC for wire and wireless, TACACS and Io T.
• Ensure that all WAN links are fully and effectively utilized and optimized.
• Utilize all available resources to perform trouble shooting e.g. documentation and contacts.
• Identify any major operational/networking problems to the Telecom Development team with possible recommendations for solution.
• Report issues to Telecom management and representatives of affected businesses.
• Set follow up times for all Incidents, so that recovery can be achieved within severity guidelines
• Follow up with service partners when status not provided within guidelines and escalate when necessary
• Be the prime interface between Telecom Development teams and NOC for change management.
• Interface with business and service partners to coordinate change activities.
• Contribute to, and vet Method of Procedure documents for change projects.
• Initiate change control tickets and produce detailed execution documents.
• Follow-up on success of change activities.
• Work to 100% change success with 0 unplanned downtime resulting from planned changes.
• Ensure documentation is current as it relates to changes made, ie. PRP docs and diagrams.

What do you need to succeed?
Must-have

• Expertise in Clear Pass and Cisco Switching.
• Expertise in Fire Wall rules (Checkpoint and PAN).
• Understanding of WLAN and Network Segmentation.

Nice-to-have

• Clear Pass Prof Certificate
• WLAN (Meraki or Cisco)
• ITIL3

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work
• Access to a variety of job opportunities across business and geographies.

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Job Skills
Decision Making, Group Problem Solving, Incident Management, IP Technology, IT Troubleshooting, Network Engineering, Network Reliability Engineering, Wireless Communications Systems, Wireline Communications Technologies
Additional Job Details
330 FRONT ST W:TORONTO TORONTO Canada 37.5 Full time TECHNOLOGY AND OPERATIONS Regular Salaried 2024-11-25 2024-12-27 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above