Canada Job Openings
Michaels
Part Time Evening and Weekend Customer Experience Manager
Brandon
PART TIME
September 21, 2024
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
- Retail management experience preferred
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
New Job Alerts
NAV Canada
Analyste, Ressourcement et capacité de l’effectif
Ottawa
FULL TIME
September 23, 2024
View Job DescriptionBC Housing
Program Planning Project Coordinator
Burnaby
FULL TIME
September 23, 2024
View Job DescriptionScotiabank
Client Onboarding Senior Representative - Term Position
Toronto
CONTRACT
September 23, 2024
View Job DescriptionLooking for similar job?
RWS Group
Search Engine Evaluator for AI Models | English (Canada) | Part Time, Work from Home
Montreal
CONTRACT
August 20, 2024
View Job DescriptionProvidence Healthcare
Registration-Switchboard Clerk (Temporary Part-Time) - Pemberton
Pemberton
PART TIME
August 16, 2024
View Job DescriptionPrairieCoast Equipment
Parts Counter Salesperson
Dawson Creek
FULL TIME
August 13, 2024
View Job DescriptionLyft Driver
Drivers wanted - Alternative to part-time, full-time and seasonal work
Abbotsford
FULL TIME & PART TIME
August 25, 2024
View Job DescriptionRothmans, Benson & Hedges Inc
Paid Media & Partnership Lead Toronto, Canada Commercial
Toronto
FULL TIME
August 5, 2024
View Job DescriptionSee What’s New: Michaels Job Opportunities
Michaels
Framing Manager - West Vancouver
West Vancouver
FULL TIME
September 21, 2024
View Job DescriptionMichaels
Membre d'équipe, service saisonnier
Sherbrooke
PART TIME
September 4, 2024
View Job DescriptionNew Job Alerts
NAV Canada
Analyste, Ressourcement et capacité de l’effectif
Ottawa
FULL TIME
September 23, 2024
View Job DescriptionBC Housing
Program Planning Project Coordinator
Burnaby
FULL TIME
September 23, 2024
View Job DescriptionScotiabank
Client Onboarding Senior Representative - Term Position
Toronto
CONTRACT
September 23, 2024
View Job Description