Mc Kesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at Mc Kesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Pharmacy Coordinator is responsible for assisting the pharmacists in properly dispensing medications to patients in a non-retail setting.

Responsibilities:

• Provide exemplary customer service the meeting the standards of Mc Kesson Canada; customer interaction is largely done via phone/email
  
• Billing prescriptions through pharmacy software ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, assignment of benefits
  
• Creating patient files in pharmacy software
  
• Managing site calendars, appointment changes, dispensing and shipping schedules
  
• Accurately dispensing medications to ensure arrival to the appropriate destination on time
  
• Patient follow-up calls for outstanding accounts (ensuring that all medical questions are referred to a pharmacist)
  
• Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements
  
• Inventory management and reconciliation
  
• Monitoring of site temperatures when available and reporting any variances directly to the Operations manager
  
• Effectively communicate with both external and internal contacts
  
• Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health and private payers
  
• Accurate data entry into various systems
  

Minimum Requirement

• Typically requires 3+ years of related experience
  

Additional Skills

• Experience in a retail pharmacy setting preferred
  
• Understanding of 3rd party billing
  
• Quick learner, adjusting quickly to a fast-paced environment
  
• Clear communication (both written and verbal)
  
• Good problem-solving skills
  
• Team player
  
• Experience working with MS Office Suit
  
• This position requires a significant degree of taking direction quickly, self-starting and independence
  
• Experience in Specialty pharmacy setting an asset, but not required
  

Career Level – IC Business Support – B3

We are proud to offer a competitive compensation package at Mc Kesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with Mc Kesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at Mc Kesson, please click here.

Our Base Pay Range for this position

$41,000 - $68,400
Mc Kesson is an Equal Opportunity Employer


Mc Kesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on Mc Kesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.


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