Canada Job Openings
McKesson
Bilingual Patient Services Specialist
Mississauga
October 16, 2024
Mc Kesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at Mc Kesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Minimum Requirements:
Competencies:
Career Level - IC - Business Support - B4
We are proud to offer a competitive compensation package at Mc Kesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with Mc Kesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at Mc Kesson, please click here.
Our Base Pay Range for this position
$46,100 - $76,800
Mc Kesson is an Equal Opportunity Employer
Mc Kesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on Mc Kesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at Mc Kesson!
What you do at Mc Kesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
1 year contract
Schedule: Rotational shifts between 8-8pm EST
Responsibilities:
Schedule: Rotational shifts between 8-8pm EST
Responsibilities:
-
Liaise with the patient, insurer and physician regarding the documentation required for maximum reimbursement coverage, including the exploration of all public and private insurers and providing employer escalations as required
-
Responsible for escalation management in cases where assistance beyond program scope is required
-
Gather all pertinent and appropriate information from the patient chart and complete necessary documents in a concise, organized and professional manner and submit physician signed forms to the private and/or provincial drug benefit insurer/agency
-
Follow up with applicable insurers until a decision is received, with the intent of expediting a decision where possible. If the submission has been denied, the Senior Patient Services Specialist will discuss this with the physician and resubmit if agreed upon
-
Updates with respect to the reimbursement submissions, confirmation of coverage and re-submissions will be entered into the patient database
-
Complete follow ups with patients on behalf of the physician offices, as required, to ensure adherence to treatment regimens
-
Provides information and updates to physicians and staff in their offices regarding the medication in terms of new criteria and indications as received from Mc Kesson Canada or the Client
-
Receive, record and report Adverse Events as per the Pharmaceutical Manufacturer requirements
-
Participate and assist in departmental continuous improvement activities related to process, quality, training etc.
-
Maintain service levels in case management, including Adverse Events reported within twenty-four hours of receipt and any other Key Performance Indicators established at the Program level
-
Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing, scanning.
Minimum Requirements:
-
Typically requires 5+ years of related experience.
Competencies:
-
Excellent verbal and written skills in English (and French if a Bilingual role)
-
Flexibility in working rotational or variety of different hours (hours of operation are 8 am to 8 pm Monday to Friday)
-
Strong customer service, communication, problem solving skills required
-
Proficient in Microsoft Office applications (Word/Excel)
-
Team Player and comfortable working independently
-
Thorough knowledge of adult learning principles and training.
-
Organized with a high attention to detail
-
Understands and applies techniques to manage multiple priorities
-
Possesses a high level of motivation to achieve necessary involvement within a team
Career Level - IC - Business Support - B4
We are proud to offer a competitive compensation package at Mc Kesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with Mc Kesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at Mc Kesson, please click here.
Our Base Pay Range for this position
$46,100 - $76,800
Mc Kesson is an Equal Opportunity Employer
Mc Kesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on Mc Kesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at Mc Kesson!
New Job Alerts
Viaggio Hospitality Group
Guest Service Agent
Squamish
PART TIME
November 18, 2024
View Job Description
Marmen Énergie Inc.
Cariste d'équipement lourd
Matane
FULL TIME
November 18, 2024
View Job Description
National Diabetes Trust
G Licence Delivery Driver
Ottawa
FULL TIME
November 18, 2024
View Job DescriptionLooking for similar job?
SPI Santé Sécurité / SPI Health and Safety
Bilingual Customer Service Agent
Blainville
FULL TIME
August 28, 2024
View Job Description
Iceberg Finance Group
Collection and Customer service agent (Bilingual French and English)
Vancouver
FULL TIME
August 29, 2024
View Job Description
CT Financial Services
Corporate After Hours Support Representative (Bilingual) - S
Welland
FULL TIME
August 29, 2024
View Job Description
AnswerNet
Bilingual Customer Service Agent (Remote; French and English)
FULL TIME
August 29, 2024
View Job Description
Financial Horizons Group
Advisor Support Coordinator - Bilingual (Remote Across Canada)
London
August 25, 2024
View Job DescriptionLoadlink Technologies
Bilingual Account Manager
Mississauga
FULL TIME
August 28, 2024
View Job DescriptionSee What’s New: McKesson Job Opportunities
McKesson
Registered Nurse (Casual) - Saskatoon, SK
Saskatoon
CONTRACT
September 21, 2024
View Job Description
New Job Alerts
Viaggio Hospitality Group
Guest Service Agent
Squamish
PART TIME
November 18, 2024
View Job Description
Marmen Énergie Inc.
Cariste d'équipement lourd
Matane
FULL TIME
November 18, 2024
View Job Description
National Diabetes Trust
G Licence Delivery Driver
Ottawa
FULL TIME
November 18, 2024
View Job Description