Canada Job Openings

GLS Canada

Bilingual CSR

Dorval

FULL TIME

September 20, 2024

We are currently looking for a Customer Experience Agent at our Head Office in Dorval.
To apply: hiring@gls-canada.com
Job ID: MTLCSR2024
Schedule: Monday to Friday from 9:00am to 6:00pm or 12:00pm to 9:00pm
Contract: Full-time, permanent, Work from home
Salary: $20.50 per hour
Workplace address: 10 500 avenue Ryan, Dorval, H9P 2T7
  • Three-week paid training at our Dorval terminal
  • All the equipment necessary to work from home is provided
Tasks/responsibilities:
  • Answering to customer questions by phone
  • Take the necessary steps to answer their questions
  • Pick-up planning
  • Research for lost packages
  • Other related tasks
Requirements/skills:
  • Excellent customer service
  • Bilingual (advanced)
  • Experience in problem solving
  • Ability to work under pressure
  • Autonomy, resourcefulness
Benefits:
  • Group insurance
  • RRSP
  • Annual salary review
  • Corporate discounts
  • Access to the employee assistance program
  • Referral bonus
  • GLS Canada has an Equal Access to Employment Program and invites women, Aboriginal peoples, visible minorities, ethnic minorities and persons with disabilities to apply. The masculine verbiage is used to lighten the text.
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