Canada Job Openings

Desjardins

Practice leader

Montreal

FULL TIME

November 26, 2024

As a practice leader, your role is to assist the manager of the National Client Relationship Centre (CRC) team by providing support in managing the team and the key initiatives identified to ensure clients and intermediaries are receiving best-in-class service. You will coordinate and mentor a group of seasoned professionals and may participate in management activities. By bringing a strong working knowledge of the group retirement savings industry to the role, you will apply your experience to a number of internal projects and identified initiatives with the goal of improving efficiency and enhancing the service offer of the CRC. More specifically, you will be required to:
  • Participate in the planning and management of your unit's priorities, as well as in the allocation of resources to the various mandates
  • Assign and ensure the completion of identified requests to your team members
  • Ensure compliance with and efficient use of practices, procedures, methodologies and tools while aiming to achieve the objectives of your unit
  • Assume an expertise authority over your practice and ensure its development
  • Produce and organize complex and strategic work and deliverables within your practice
  • Provide expertise support and mentoring services in the context of various analyses, process development, personalized approaches and handling of special cases
  • Contribute to the development of the skills of professionals in your unit.
What we offer*
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

What you bring to the table
  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Solid experience in the field of group pension and savings plans
  • Group annuity advisor license from the Autorité des Marchés Financiers (in Quebec) or a life insurance license (from the competent authorities in the rest of Canada)
  • Knowledge of French is required
  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients
Decision quality, Organizational savvy, Strategic mindset
#LI-Hybrid
Trade Union
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Management support and expertise support (FG)
Unposting Date
2024-12-10
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