Service Master Restore of Edmonton requires experienced Project Coordinator that will provide high level administrative assistance and support to the Project Manager to ensure each claim is completed as specified by the insurance company.
Who We Are
Service Master Restore of Edmonton has been in operation for 20 years specializing in emergency and reconstruction service to homes, businesses and industrial properties such as Fire, Smoke, Water, Sewage, Bio/Trauma, Vehicle Impacts, etc.
We are committed to providing exceptional customer service around-the-clock, 24 hours a day, 7 days a week. No loss is too large or too small to call Service Master of Edmonton!
Position Overview

• Highly organized self-starter who is able to work independently
• Patience in working with a diverse clientele
• Personable with ability to effectively communicate both in verbal and written form
• Confident in the decision making process
• Able to work with limited supervision
• Approachable and sensitive to diverse situations
• Exceptional telephone and email etiquette and customer service skills
• Ability to handle stressful situations and work well under pressure and tight timelines
• Efficiently multi-task job planning, execute decisions and problem solve complex tasks
• Effectively work with customers, adjusters, sub-contractors and employees at all levels of the organization
• Ability to prioritize and meet all assigned time lines

Responsibilities

• Acquiring estimates from sub-trades
• Scanning and filing all invoices, time sheets and information related to each file
• Completing estimates for each claim including sketches, determining line items and costs
• Sending invoices to adjusters and insured’s
• Aiding with accounts receivable collections on files as required
• Collecting work Authorizations and Completion Certificates
• Scheduling appointments for subs-trades, shop staff and Project Managers to ensure work is completed
• High volumes of data entry to update and manage internal and external databases which includes Encircle and Xactanalysis
• Reception coverage
• Flexible to work overtime (including evenings and weekends) as required

Qualifications

• 3 - 5 year’s work experience in an intermediate to senior administrative support capacity
• Business Administration Diploma, Project Management Certification, or related certificate is an asset
• Exceptional skills in Microsoft office programs including Word, Outlook and Excel. Certification in Advanced Excel will be considered an asset
• Extensive data entry experience with a high degree of accuracy
• A solid understanding of the accounting billing cycle
• Clear understanding of construction terminology will be considered an asset
• Previous work in the insurance industry, construction, restoration or mechanical industry is a definite asset

Why Service Master Restore?
Along with a competitive wage, you will also enjoy:

• Excellent Health and dental benefit plans
• Group Life Insurance and Long-Term Disability
• Career development and education reimbursement
• Casual dress code
• On-site fitness facility
• On-site parking
• Employee referral programs
• Career advancement opportunities
• Positive and safe work environment
• And more!

Service Master Restore is an Equal Opportunity Employer
We celebrate diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
We thank all applicants for their interest; however, only candidates who meet the above requirements and who are legally permitted to work in Canada will be contacted. Final candidates will undergo pre-employment checks.
Job Types: Full-time, Permanent
Pay: From $23.00 per hour
Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

Experience:

• Administrative: 3 years (preferred)
• Construction administration: 2 years (preferred)

Work Location: In person