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  Create, review and edit estimates pursuant to Belfor estimating standards, insurance compliance service level agreements (SLA), including creation of accurate floor plans in Xactimate sketch
• Work under time constraints to meet specific timelines
• Ensure all protocols are followed as it relates to insurance, legislation or division specific
• Upload, monitor, revise and update estimates and noting system in internal and external systems
• Secure (work) authorizations and deposits to commence project in accordance with office policies and protocols
• Manages and oversees all projects; residential, marine (if applicable), commercial, and industrial
• Manages high risk, high exposure and/or complex projects
• Ensure scope of work is being followed as per quoting process to ensure accurate timelines and project budgets are achieved
• Attend all site meetings as required to initiate and maintain the proper management liaison between customer, sub-contractors, consultants/engineers and all insurance company representatives
• Communicate professionally with customers, subcontractors and insurance companies; coordinate and schedule all appointments

• Provide technical explanations to clients, adjusters, consultants and others
• Coordinate all work duties in the field, job starts and schedules with all personnel including subcontractors
• Provide constructive feedback and direction to complete projects on time and on budget
• Ensure applicable permits are in place, and meet with inspectors as required
• Coordinate and attend after-hours emergency jobs to ensure services are completed as required
• Work in conjunction with Safety Coordinator to ensure all areas of safety are covered off in the quote and proposal process
• Review and approve project based invoices for payment
• Ensure a certificate of completion is obtained on all projects and submitted / uploaded with invoicing
• Submit interim and end of project billing
• Participate in collection efforts on all outstanding accounts
• Provide excellent customer service
• Work under time constraints to meet specific timelines
• Ensure attention to detail and keen sense of safeguarding other people’s property and information
• Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite
• Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
• Comply with all Belfor policies and procedures, as well as legislative requirements
• Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
• Attend all Belfor sponsored training courses

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  Human Resources: Maintain employee confidentiality and performance management by coaching leading, mentoring and motivating employees.
• Safety: Verify all Belfor documents are completed accurately; maintaining employee records and compliance; ensuring

• Accountability: Ability to identify measures of performance and actions needed to improve or correct performance,

• Communication: Ability to communicate effectively and professionally with our staff and customers, both verbal and written.
• Leadership: Ability to delegate, set expectations, and monitor progress of all direct reports
• Time Management: Proven ability to multi-task in a fast-paced office environment

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  Post secondary courses and / or certification in Construction, Business / Project Management; and / or working towards PMP certification preferred
• 3+ years experience in a similar role
• Construction / Restoration / Insurance (Residential, Commercial and Industrial), experience preferred
• Sales experience in related fields, including upgrades / changes to existing contracts
• Experience with Xactimate and Xact Analysis preferred
• Experience with site-specific safety plans
• Extensive knowledge of construction trades
• Hazardous material identification including asbestos, lead paint, mold and IICRC unsanitary categories 2, 3 and Special Situations
• Solid working knowledge of building codes and regulatory agencies
• Knowledge of project management principles and practices..
• Excellent time management skills, having the ability to meet deadlines under pressure.
• Excellent critical thinking, decision-making and problem solving skills
• Comprehensive understanding of customer service, principles and practices
• Eligible to operate a motor vehicle per Belfor’s vehicle policy
• Self-directed, takes initiative, with the ability to work within a team or independently as needed
• Strong written and verbal communication skills
• Proven ability to multi-task in a fast paced environment
• Intermediate computer and/or tablet/i Pad experience with Microsoft Office programs such as Excel, Word and Google Suite, JD Edwards experience an asset
• Willing to work evenings, on call and weekends when requested
• Travel may be required
• Criminal Record Check

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  Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time)
• Occasional lifting from 41 lbs +, assisted (up to 50% of the time)
• Access and mobility in tight spaces
• Fit Testing – half and full face mask as needed, annual certification required
• Working at Heights - over 5 feet, periodically
• Sustained periods of standing, sitting, walking, bending, and kneeling