About JTI


JTI-Macdonald Corp., established in 1858, is one of Canada’s oldest and leading tobacco companies employing approximately 500 employees across the country with the headquarters in Mississauga (Ontario), manufacturing facilities in Montreal (Quebec) and sales offices across the country.
JTI Canada is a member of Japan Tobacco International (JTI) producers of some of the worlds most recognizable tobacco brands. For the sixth consecutive year, we have been certified as a Top Employer ranked #3 in Canada and #1 in North America for 2023. In addition, JTI was certified a Global Top Employer for the ninth consecutive year among only 15 other Global Top Employers.
JTI is a leading international tobacco and vaping company, with headquarters in Geneva, Switzerland and an international workforce of 48,000 employees. Our world-renowned brands are available in over 130 markets. Though the tobacco industry is changing, JTI remains committed to provide adult consumers with a choice of a wide portfolio of quality products including those with the potential to reduce the risks associated with smoking.

Quality Control & Lab Manager - Montreal - 18 months contract

Position Purpose


The primary responsibility of the Quality Control & Lab Manager is to find opportunities for quality and/or productivity improvements. This position is a point of contact between quality, production and engineering.

Responsibilities and Duties

• Lead off-tolerance products and analyze fundamental causes.
• Monitor and analyze production and laboratory data to identify trends.
• Run quality improvement projects.
• Develop and provide employee training.
• Ensure sensors and measuring instruments are calibrated and adjusted correctly.
• Monitor new products and components in production.
• Produce monthly reports.
• Optimize and standardize machine settings and adjustments.
• Reduce spoilage.
• Act as the official backup for the QC Supervisor.
• Keep specifications up to date in the quality management system.
• Recommend necessary specification changes to R&D.

Required qualifications

• College or university degree.
• Proficient with Microsoft Outlook, Word and Power Point.
• Knowledge of ISO 9001, 14001 and OHSAS 18001 standards (an asset).
• Knowledge of SAP (an asset).

Skills, competencies and languages

• Strong analysis and synthesis skills.
• Highly organized.
• Comfortable learning and mastering new software tools.
• Great teammate with a sense of initiative.
• Excellent command of French and English, both written and spoken.

What to expect

Wellbeing initiatives, flexible work arrangements, growth opportunities (potentially globally), and excellent benefits. For more details on local policies, speak with the Talent Advisors.

Next steps


After applying, if selected, you can anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > 2 Interviews > Offer. Each step is eliminatory and may vary by role type.

Diversity and Inclusion


At JTI, we strive to create a diverse and inclusive work environment. As an equal opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.