Sales Associate, Ace Liquor

• Customer service driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanor, and attitude at all times

• Deliver exemplary customer service
• Greet customers when they enter the store and take customer to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within required timeline
• Assist customer from store and/or offer car service when appropriate

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

• Ensure that OHS, LP, Pro Serve/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
• Participate in health inspections, audits and required corrective actions
• Maintain First-Aid, LP and OHS Training
• Maintain Pro Serve/Serving It Right and ensure employees maintain Pro Serve/Serving It Right
• Ensure AGLC/BC LRS and other government guidelines are met
• Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

• Minimum, 1-year experience in retail environment

• High School Diploma or equivalent
• Pro Serve/Serving It Right Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

• Right to refuse unsafe work
• Right to participate in the workplace health and safety activities through the Health and Safety

• Right to know, or the right to be informed about, actual and potential dangers in the workplace

• Employees must work in compliance with OH&S acts and regulations
• Use personal protective equipment and clothing as directed by SNDL Inc.
• Report workplace hazards and dangers to your Manager or Health and Safety Representative
• Report all accidents and incidents immediately to their Manager and document it in Think LP
• Report all broken or damaged equipment to your Manager and document it in Think LP

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

• Robbery and shoplifting – psychological stress, violence, and harassment
• Overexertion injuries
• Lifting and Handling Materials
• Slips, trips, and falls
• Knives and broken glass

1 Part time